Colombia Kaliente — Restaurant in Englewood

First, I have to say that this place is amazing!! We love it and the staff/service are great too. We have been going for a long time to buy from the bakery section but to actually sit and eat there, it’s been three times. Food is great, prices are great, and on Fridays and Saturdays they have live entertainment. They only negative is that the third time we went there it was packed and no tables were available. We were told we would receive a text so we sat outside in the car. We then noticed that a group of 3 were seated as soon as they walked in and a couple walked in and were taken to a table right away when we questioned the hostess she said nothing and smiled so I asked again why didn’t we receive a text and why were those people seated before us and she said the table took a few minutes to be ready which still didn’t make sense. We sat outside waiting for almost 15 minutes and others were seated right away. Mistakes happen and so we gave her the benefit of the doubt. We also tried to pay with a $50 Visa gift card and the cashier did not know how to do it so we had to pay with our debit. She claims it was declined but it has $50 and we called from there to prove it. Overall I still gave the restaurant as a whole a 5 because this is the first time today, 1/20/2024, that we had a semi negative experience. I definitely...

First time time here by a Google suggestion, and it was a good choice. At a glance very clean and classy place, good cocktails and great service, but I might take some heat for my next comment, but here we go. Sunday kind of a chill day when for lunch and was very please with the food and service.

The place looks great! It projects a preppy kind of place, but as you entered you are greeted by the hostesses and by any chance because it was Sunday they have a different dress code, but definitely dress down should not apply to the staff. Manager and other staff members were in uniform which by the way it matches the image the restaurant wants to project. The menu is pretty similar to “Noches de Colombia”, and I hope that they do steer from away from that chain. The food was tasty and the service was excellent.

4% for using a credit or debit card which is not advertised anywhere but certainly on the bill and where do they get 18% for gratuity to be...

We ate here last week, we are colombian and expected better considering the reviews. We ordered fried yuca that was mushy on the inside, empanadas that were soggy, no aijaco on the menu, my jugo de lulo was overly sweet. our main courses were mediocre. they were not very authentic, I wouldn’t have gone back to eat here again even after the meal. Shortly afterwards, I got extremely sick from my meal, we contacted the restaurant to give them an opportunity to correct their mistake, we spoke with a manager and gave them information about our bill and the time that we ate and we were not comped at all- and I’m writing this 8 days later. we are not from the area so im not going to go back in person. Would just like some accountability from the people in charge of this restaurant. We had to pull over on the side of the road twice while driving so I could throw up this...