Mr. Hero — Restaurant in Euclid

I placed an uber eats order with them and it was delivered incorrect. I paid extra money to get bacon that i did not get. I had a total of 4 fries in my large fry order and I ordered a orange pop that was not given to my uber driver to give to me. I went to the store to let them know things were wrong with my order and the owner cut me off from talking and said "let me talk first, then you go" she went on to read my order to me and show me irreverent receipts. I then asked her if I could now talk and let her know why I am here. She admitted I did not get my drink but argued with me about my other concerns, she says she watched her husband put the bacon on my sandwich even though I told her he did not. She wanted me to stay in the store and wait for her to replay they video of him putting bacon on my sandwich. I told her I did not have time to do that due to me having to get back to work. But who in they right mind would argue with a paying customer. Before leaving she then told me, I don't need to be using uber and that uber is for ppl who don't have a car or can't get out the house. She said I'm paying more through uber than I have to. I explained to her that even though I have a car, I can not always leave my job and yes I know I paid more but I paid for the convenience which came out to be the exact opposite. I will NEVER spend any of my money with...

I go here maybe twice a month plus their right by my street...placed my order which was a 7” romanburger, in less than a minute I place the order & got it (mind u there were ppl waiting before me) I got home ready to smash BUT looking at my sandwich it was a soggy doughy mess underneath, top was over toasted! There is no way a sandwich would get THAT soggy(could throw a rock from my house)I took it back & asked for a fresher on bc I’m not eating this which she said he would make another🤦🏾‍♀️🤦🏾‍♀️🤦🏾‍♀️This woman smh I’m doodling on my phone waiting & she comes to the counter & hits me with “you are speaking with the manager I’m the manager & just so you know we make everything to order so it’s not just sitting there blah blah blah blah blaaaah” 🤔BULLSHT!!! y’all I kept saying ok whatever she just kept going on & on as if I the customer offended her establishment by asking for a fresh sandwich! Never...

MY REVIEW IS LONG OVER DUE I JUST WANT TO TELL EVERYONE PLEASE DONT GO HERE ITS VERY HAZARDOUS. AFTER READING THE REVIEWS I NOTICE IM NOT THE ONLY ONE WHO GOT FOOD POISONING FROM HERE. THEY DO NOT WASH HANDS OR CHANGE GLOVES PROPERLY AFTER GETTING SUPER SUPER SICK FROM A VEGGIE SUB AND FRIES ABOUT A MONTH AGO. I WENT IN GOT A BOTTLED WATER AND OBSERVED THEM FOR APPROXIMATELY A HOUR AND TEN MINUTES!! NOT ONCE DID THE COOK CHANGE HIS GLOVES OR WASH HIS HANDS!! HE ALSO TOUCHED THE GARBAGE CAN TWICE WITH HIS GLOVE TO THROW AWAY A CHEESE PACKAGE !! THATS WHAT CAUSES FOOD POISONING DUMMY!!! I LET BOTH THE CASHIER AND COOK GET A PIECE OF MY MIND!! I AM CURRENTLY IN A LAWSUIT WITH THIS LOCATION AND LET HEALTH INSPECTOR KNOW ABOUT THIS LOCATION, WOULDNT BE SUPRISED IF THIS LOCATION CLOSES SOON. IF YOU DO EAT HERE AFTER READING THIS REVIEW ITS AT YOUR OWN...