The Broadway Wine Merchants — Restaurant in Eugene

I would not patron this place for a private event let alone anything else for moral purposes. This is my first google review strictly out of necessity. My 73 year old mother was belittled by the female team member when attempting to book a small 9 person reservation. When she advised her that she did not use email, the woman went so far as to use hand gestures and say "well you do use on of these" raising her hand from the counter to her ear mimicking a phone. SHE WAS THERE IN PERSON after having an appointment at the hospital. She has patroned this establishment several times prior over 3 years with her dear friend that she was trying to throw a very quaint bridal shower for. Why on earth would you treat someone like that?! She proceeded to give this place a reservation (I surely wouldn't have, I would have walked out never to be seen again!) and upon arrival (she was 30 minutes early, prepared with gift bags etc and to ensure things were prepared) the establishment did not have the table ready by the time of the reservation and didn't seem to care at all. We did however, have one very kind waiter that did his best to take care for our party. He also went so far as to showcase the custom cake that use to be $35.00 (she previously purchased them) but ended up being charged $72. Apparently a ramekin also costs as much as a to-go box... I understand that this place thrives off tourists in the Oakway Center because it is close to campus...but I am not a "Eugenian". There are way better locally owned options- skip this place and try somewhere that actually cares about...

Stumbled across this gem while visiting from out of state, and had an excellent experience in their retail wine area. The staff (I think may have been the owner) was very helpful finding us some great local and international selections to our tastes, even as they were busy preparing for a tasting event. Next time we visit, we will be sure to stop by and attend a tasting (this one was sold out, so definitely book early). As someone who loves trying new things, having someone knowledgeable to make selections was amazing. Whether you have $10 or $100 to spend on a bottle, you can't go wrong here. Can't wait to try their bistro. We appreciate the friendly customer service and making our stay in Eugene even that much more fun. Wish we had a place like this back home. We will be back for sure, and...

Overpriced wine store with 'meh' selection and a snooty owner/staff. This is one of those places that offers $8 'glass' pours of Kopke Porto that retails elsehwere for $15/bottle tops. They've got a great corner location in this hideous stripmall place right off the highway so it's got easy access but they charge a solid 15% more per bottle than other local wine shops with similar products to pay for that inflated rent. I guess if you're shopping at one of the 'big box' stores in the same complex and you need to pick up a bottle or simply a glass to ease the nerves it's a great option...but you can probably get most of the same stuff at Whole Foods, at about the same price, when you go grocery shopping. Food for thought. 2.5 stars. Would shop around if at...