Jimmy John's — Restaurant in Evans

Wow! 😤Worst experience I’ve ever had at a jimmy John. 😡I walked in with my walker no one spoke to me. I waited until it was my turn to order and still no communication 🫢 I ordered the gargantuan for me and my husband and it was a little on the small side. Anyway, when my sandwich 🥪 was called I went up to get it , it wasn’t bagged. I know they don’t do that , I have had it done for me ,but you had just offered to bag the elderly gentleman sub and here I was bent over with a walker. It made me feel some kind of way , like was it because I was the only person of color in the store? I bagged my sandwich and got my napkins. I asked for mayo and the guy replied you can get it. 😣Keep in mind I’m short and the mayo was in the last spot in the container closest to him. I almost didn’t have any. He just ignored my struggle. 😱When I left no one said a word. When I called corporate I spoke with a caucasian male and he said everything was fine and that was how it was supposed to be and would not take my name or number!🤬🤬🤬🤬 I don’t have any animosity against anyone that’s how I was raised I’m just telling y’all how it went. About 30 minutes went by and I tried again and talked to a Caucasian lady. She was understanding, empathetic and considerate got my information and stated she would forward it.🤨 That might or might not happen. When it comes to complaints they are seldomly heard or resolved , I just know I will not eat there again. It was a terrible feeling to...

I called 20 minutes before they were set to close. (For those that have never worked in food service, that means the cleaning was almost done and most of the food stuffs were covered, lables, and ready for the next day). I asked for a platter and the guy that answered was super friendly. I did I didn't care what kind of sandwiches they were, and that printout him to ask who they were for. I told him my wife's water has just broken and they were for the midwives. He says "I'll have them ready in 5 minutes, I'll maker you the most popular sandwiches and put the Mayo on the side so yet last through the night!". AWESOME! I got there 6 minutes later and they were already in the bag ready to go! The young man and two young ladies all wished my family luck and congratulated us as well.

The entire experience was so positive that I'll be recommending Jimmy John's for all future catering needs, luncheons, outings and any other time where sandwiches are the...

We placed a delivery order that we did through the online system. When we received our order, nothing was the way it should’ve been based off our online order intake. I called to say both sandwiches were not correct and we were limited on time to have new ones made. One sandwhich was wasted as there was spicy mustard on it verses plain. We were told a credit would be added to the number. Fast forward to this week when I tried to redeem said credit. I was told by a lady on the phone who said no credit was applied and wasn’t very friendly or helpful by any means. The quality of this store has gone down. I have been a regular customer for years and now I don’t think I will be returning...