Dunkin' — Restaurant in Evanston Township

How is this Dunkin’ still in business?

Against my better judgment, today I decided to go through the drive-thru (after having a bad experience there a couple years ago. I figured it was a fluke.) I waited for 3-4 minutes at the speaker, with no one greeting me or even asking if I could wait. Just as I was about to back out, I heard a voice. I couldn’t understand anything they were saying. I was hearing two voices at once, both trying to take my order. It was bizarre.

The female voice finally told me to just go up to the window. Confused, I did. Then I waited another 2-3 minutes while a middle aged gentleman just stood there on the other side of the window, facing a different direction, maybe talking to someone? I don’t know. For the second time, I was about to drive away because my gut was telling me to just get out of there, but then he opened the window. And stared at me. Didn’t say anything, didn’t ask me anything. There was not even an amount showing up, so I asked him if he got my order. He said, “what?”

At this time, I was internally questioning to myself why I was wasting time and why would I give this store my money. So I waved my hand and said, “nevermind”. He smiled and said, “Ok, bye!”

Like… WHAT was that? Did I enter the Twilight Zone? Was I hallucinating? Or was that just déjà vu because the last time I tried going through this Dunkin’ drive-thru, I had a similar experience?

It’s a shame because this could be a really successful store. It’s at a great location, but they need much better...

Got a taste, got a hint of the poison….my face started turning green I-I-I was getting unbelievably nauseous and started shaking uncomfortably. My smooth forehead started to produce sweat. I felt as if I was trapped…in my own skin. The feeling was unbearable and I couldn’t believe my eyes. As I was wiping my eyes from all the sweat my forehead produced, I saw this huge monster in front of me…I grabbed my coffee and tried opening the door. My hand slipped from the handle, the sweat was really getting at me. The monster was unbelievably close to me, my heart beating rapidly, my lungs gasping for air, my kidney telling me to slow down and drink some water. All I was worried for was my life. The lights turned off a few seconds later…the monster got very close to me…it’s greasy goop sticking to my beautiful long luscious black hair and my clear smooth skin. My lips puckered up and I gasped. The lights went back up a second after…I gasped and ran for my life….forgetting my coffee…leaving it on the counter. “I miss you forever…” I said tearing up, everyone clapped and started grasping for tissues. This funeral was the worst one I’ve ever been to, possibly. I couldn’t imagine loosing another Dunkin Donuts coffee to an imaginary monster…what has this...

🔥🔥🔥Okay at this location those guys getting busy I understand, although I didn't see that much of a customers inside and in a Drive-Thru yet days couple guys running around fast so they forget to use gloves etc... I ordered two donuts vanilla cream which they apparently never had, he put it vanilla glazed donut without even mentioning that so I told him and ask exchange it with Boston cream then the guy barely grab paper scooped out with his practically bare hand the donut out of bag with other donuts and gave me the bag and we are here in complaining on covid and all and yet these guys apparently don't care without masks and everything... I could say it's a bad location but most likely that's how owner treat their employees same way employees handling the business for their employer this location must be checked out with officials from Dunkin donuts...