IHOP — Restaurant in Fair Lawn

This Ihop took 45 minutes to serve 4 plates of the typical breakfast, omelets, crepe, pancakes... nothing special. It is a small Ihop that you can experience smokey, oily fire smelly until you walk out. Seriously they definitely need to check on the air ventilation fan to flow out the smoke and the oily smell that is from the kitchen to the hall. Our waitress was kind but too busy in the kitchen area who showed up twice to take the order and to serve food. To call for Refilling the coffee took forever, they do not even leave the coffee pot to serve ourselves whenever needed like other Ihops. I saw the other table who came after us leaving 20 minutes earlier after finishing with their meals and unil then our food was not even served yet. Their kitchen is slow. I MEAN REALLY SLOW. We could not call any servers to ask for the check either so we went up to the counter to pay and leave but there was no one staying at the counter either. They would not even notice if customers just walk out. Waited for another 5 minutes to get the check to pay. And finally our waitress showed up. I glenced at their kitchen and the area where cooks put on foods put on before get to serve to the tables while waiting and everybody was in that area waiting for the food including the hostess running around with a bucket of creamers. Helping other is always good but this restaurant seemed missing with their own duties. Of course! The food was dried, over cooked, not surprisingly expected. They definitely need a manager who I did not recognized...

Went there this morning. The person that seats you was terrible and did not want to deal with customers. As I waited for someone to attend to me, I saw him moving around close by the entrance so I made eye contact with him several times trying to get his attention. Even so, he did not want to give me or any customer next to me any attention. So I called out to him and said, who is seating, people? He played dumb kind of rudely, and I repeated myself. He then said, I am and finally started talking to me. He barely wanted to do any work with us or the couple next to me. Finally, he left and came back with a tablet and told us he could not notify us when we would be seated because of a wi fi problem. He then stated we could stand or sit outside the main door and wait for him to let it snow when there was seating. When asked, how long would it be? He said, between five and fifteen minutes and could not be any more specific. The couple next to me, we're the first to say, we'll go someplace else. I seconded the motion and said I too will leave and also stated you didn't even want to take care of us so why bother now. I then left add spoke briefly with the couple outside and went somewhere else to eat. This particular IHOP location has been going downhill for a long time, but this is the worst I have ever experienced and will not be back. A few years back I was there with my ex girlfriend and she found a pubic hair in her eggs. After all this time, I thought they may have gotten better but to no avail. I am so done...

Every time I've been there, there has been a disgusting film of syrup and kitten tears fogging up the entire place. The food is nothing special and the service angers me. I called, on free pancake day as i knew it would be crazy, to inform that a party of 7 under the name Maher would be coming and that we would like to be put on the waiting list. Not only was I cut off mid-sentence, but the woman on the phone hung up on me. I understand that it is an insane day for them, but that is NO excuse for such indecency. If only she had waited a fraction of a second more to hear that we were taking a girl to cheer her up after a heart shattering incident, I'm sure she would've been polite, but she didn't and she wasn't. Now I have successfully wasted 15 minutes writing a 1 star review for a dingy IHOP. I could've been crocheting or reading classic English literature like Macbeth or Frankenstein. May the fires of hell burn up on this establishments in the dead of night where no one dares walks among the creatures of the night. I pray to the our one true lord and savior, Jessica Lange, that the waters of Poseidon's murkiest waters wash away this foul excuse for a pancake house. I highly recommend The Original Pancake House located 1638 Schlosser Street, Fort Lee, NJ. The pancakes are bigger than my head and taste phenomenal.Thank you. Actually,...