Jersey Mike's Subs — Restaurant in Fairview Park

My dad came in the store today to order 2 sandwiches around 8:15 pm saw one of the employees running around cleaning tables. My father asked the female employee if she was ok because she was moving fast and got close to him when she walked towards him. She went to the store manager said my father said something derogatory towards towards her. The manager walked up to my dad asked what he said to her. He said hey I asked if she was ok. He yelled In the store at the top of his lungs I don't want you in here. My father said I'm going to go to social media about this. Guy makes a gesture to him said oooo I'm scared. Store manager Threatened him to call the cops. Anyway my dad spends 300 dollars a month in this place and leaves good tips. I never want anyone to get treated like this just because he asked if someone was ok. I hope the owner sees this and reaches out. They did not even give my dad the full refund for the sandwich when he already paid only gave him half. This is wrong and I hope no one goes...

Normally a huge Jersey Mike's fan...this place has the WORST STAFF EVER. I'm not from this area, went here because my child was in a nearby hospital for multiple days. Did online order, get back to the hospital and they totally botched my wife's (all good so far, accidents happen). She calls explaining the refund and they are persistent that a manager made the sub correctly. She explains our situation at the hospital and asks for a refund. They pass the phone around and multiple people (including "managers") say they can't refund without returning the sub regardless of our situation. So I have to leave my daughter and wife at the hospital and return the sub. I arrive and they still insist sub was made correctly so I pull the sub out of the bag and show them the description of the online order. They finally refund me and then give me grief about coming in when they were the ones insisting I do so. Thanks Jersey Mike's staff for taking time away from my daughter in...

The last 2 weeks I've been really on the go, I used jersey Mike's 5 times, even took advantage of the free delivery day. On Jan 16th afte lunch our so not busy i bought two sandwiches that were made by kindergartens. It looked like it was just thrown together. Everything hanging off missing items and the lower bun, was soaking with the vinegar or oil that they use. It just pretty much dissolved. It was also cut about a quarter way through . I Called a female manager who had nothing but excuses. One being that they were training, You would think training them It would be a perfect sandwich because you would be standing over them watching them make it or showing the person being trained how it is properly made. What gets me is leaving a generous tip the app and getting screwed. The manager must be the owners daughter. She really did care when talking to her. To many other sandwich shops here to deal with...