Jones Tavern — Restaurant in Falmouth

Here’s the 411 on this place! I’ve been coming here for sometime now. It seems the hotel and restaurant is now under new management.

They have a new Chef in the Kitchen, Chef Liam, which I have been told has a huge background in food from creative scratch cooking with a Heavy Portuguese influence! (Sounds delicious already). I came in for the shark week menu and Man it did not disappoint! The “surfing” plate is what I got that consisted of sliced hangar steak and scallops, roasted potatoes, a veggie and homemade cristinies and an aioli for dipping . The plate was huge and delicious that highly anticipated $30 dish was well worth it! I’d visit again just for the food alone! The downside was the service. It seemed they were incredibly low staffed, there were lots of guest and only one person in “the front of the house” so to speak. It took a while for guest to have their order taken, brought out etc. to I felt bad honestly for the server she seemed to be doing great but was deff overworked, seemed like she was running the bar and the dining room alone. The one person she had with her was a young boy bussing tables but wasn’t much help , I understand the restaurant business but ordinary guest do not. Unfortunately that portrays differently with different people and can cause confusion and having them think this is a bad place.

All in all The food is wonderful here and absolutely underrated. Seems as though the new chef is making much bigger and better strides than the last few. I’ve held off on writing this for months bc I like to make sure my reviews are Valuable. So I’ve been in here quite a few times getting to know the staff and understanding what’s going on like I do all my reviews.

The restaurant itself is clean and welcoming, not to mention big! A great place for a function. I’ve stayed at the hotel itself which is also decent. No hot tubs though :( that made me sad as me and my husband search for hotels purposely with them (more like a tradition kinda thing” get out and relax right!? The indoor pool is Very nice too!

The staff is great, for the most part, it’s very welcoming at the front desk, the restaurant manager is pleasant, very understanding, (she’s there the most), I believe they only have two bartenders right now, and they are very personable!

The staffing issue seems to be significant especially when the place gets a crowded, which I can see why people get upset. Don’t be them people lol no matter where I’ve gone recently EVERYONE IS UNDERSTAFFED. Recession is no joke.

Worth the visit and the wait if it gets busy! Here’s some photos of stuff...

I'll start with the positives. The young woman working our table was attentive, but poorly informed and untrained. THIS IS NOT HER FAULT. The room was clean, roomy and sparsely appointed. Our order for 3 adults and 2 children was taken and delivered quite quickly. 4 of the 5 meals were terrible. The entree items were overcooked, tepid and incomplete. When we requested the menu items to complete the sandwiches, the server left, but returned to inform us that the items were unavailable. Dissapointing but understandable in this mess that the supply chain has given us. The server apologized and was visibly nervous. She probably had a rough Summer and was preparing fir a round of complaints. That didn't happen. A Supervisor or Manager NEVER APPROACHED us, never set foot in the room, as far as We knew. I tipped the server as I usually do, 20%. I also questioned at the desk if the Manager was available, only to receive a negative response. Usually when I try a place for the first time, a less than favorable experience will prompt me to come back. I'm in the business, I know how things can be. NOT HERE! The lack of care in preparation or concern for the customer by Management does not sit well with me. I won't spend hard earned money in this place. I also don't expect to see this place operating,...

I came in on a week night and really enjoyed the cozy night time vibes with the fireplace on, and had a great meal at a great price point! We ordered fish and chips, ceasar salad, pasta with marinara, and chocolate cake. The ceasar salad was perfect, I would definitely come back for this or even make it my go-to for takeout the price was really affordable! The chocolate cake was also an impressive size, great for sharing between two peoples. Our server Kendall was really personable and friendly and made this a great first experience for us! The restaurant was newly renovated and very clean, if you are looking for a nice meal at a great price point I...