I walked into the Caseys and the employee standing outside smoking did not acknowledge me or the fact that I held the door for him to walk in. I even said hi, he said nothing. I refilled my pop and walked to the counter where he continued to ignore me and look in a cabinet. When he finally went to ring me up he still did not say anything until I said "I refilled this". At that point he replied in a snotty voice "You didnt walk in here with no cup." I informed him that it was in my bag. He said nothing and charged me for a refill. I get that working at a gas station sucks but this is ridiculous. The service in this gas station in evenings and on weekends is subpar. To not say anything to me, openly ignore me then accuse me of theft is disgusting. If I was going to steal things I wouldnt be dumb enough to take them to the counter and try to pay...
Read moreI was there literally minutes ago. I got some breakfast items including 2 nesquik drink. I notice the the drinks were banana strawberry and we wanted strawberry. I walked in to tell the cashier lady I was going to change them and the manager said I couldn't do that; I ask why, she reply with its store policy. I stated no where in the store did it say that or the item had be tampered with, its just the wrong flavor. She continues to denied my request I ask to speak to a manager for which she reply she was the manager. I asked for a higher up she reply no one was higher than her. I then asked for a ceo/customer service number and they both said to get it online. I asked the manager lady for her name, and she refused. I understand open food not been exchanged but the drink is not open nor did i leave for hours and come back it was barely 30 second. Never...
Read moreAlright, I never make reviews but this time I feel inclined to do so. The cashier was incredibly rude to me, when I asked for her to apply the discount on my items (the discount clearly stated on the sign above the item behind her) she stated “I don’t know what you want me to do”. It was like pulling teeth trying to get her to apply the discount. I was super nice to her, everybody has bad days; I get it. However, to be so rude to someone who is going out of their way to be overly nice to you, to help you have a good day… while you’re on the clock? In most instances I would call said person out but at this gas station in particular… the amount of bad experiences I have heard of; it was easier to just leave and not come back. Wednesday at 1:35...
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