I've been eating at this restaurant for a couple of years. The food quality is good, the service is okay but value has dropped. Both the prices and the tipping percentages were raised. My bowl of ramen a side of seaweed salad and a cup of water was a $27 lunch. I'm happy to tip for full service. But this is a self-service restaurant, you order at the counter, get your own drink, go back to the counter to pick up your food, and bus your table. Yet I feel like a 20% or 25% tip is expected as your stared down from the register while you're looking at the iPad.
At that price point there are better nearby options such as Ginza Grill at 635 and Midway, Also counter service - good Poke, better sushi, better service, better value. If you want ramen, Higama Ramen on Beltline in Midway is a nice set down full service option, with great soup. Cbowls offers a punch card where after 10 bowls you get a free one. But as I was informed it's only for the poke bowls, not ramen - so again value issue.
Maybe I just caught them on a bad day but not hello or thank you...
Read moreI wasn't sure about this place and wasn't too impressed with the way my food looked but it was all so good. They give ypu a nice healthy portion and it wasnt too pricy. They have Poke bowls, Sushi, and Ramen. Tried them all and they were all very solid, much cheaper than going to a Japanese or Korean restaurant for these meals. The sushi was slightly better than any, HEB style sushi. Spicy Salmon bowl looked colorful but not impressive, they don't offer sauces like most Poke places but surprisingly it tasted nice and fresh. I felt satisfied yet not feeling heavy. The Spicy Tonkatsu Ramen, was flavorful and pretty good, the charsu pork was super soft. I highly recommend this place if you are looking for a quick healthy...
Read moreLove this place and have visited dozens of times, the quality of the fish, fresh. Typical service by young lady evening manager is sublime. She has unfortunately been replaced by an individual who lacks any passion or will to welcome and provide a comfortable dining experience. As a formal restaurant manager, the restaurant industry can undoubtedly be tough, stressful and exhausting. What separates good from bad managers is taking those hardships, along with the current tribulations we are going through, and still making the guest feel good. Difficult times, I hope to be soon overcome, but if you don’t like your job, get another one. To ownership: your manager is exporting a...
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