Auntie Anne's — Restaurant in Fayetteville

Called on 3 times requesting a cinnamon sugar pretzel. First employee informed me they did have them and they closed at 8pm on the dot. When arrived employee stated they did not have cinnamon sugar while pretzels. Called again after walking outside store a employee stated they did have them and they were fresh. Once inside employee stated they did not have any cinnamon and sugar to make pretzels. Called again and manager stated they didn't have any cinnamon sugar pretzels available and they were closing in 10 minutes at 6:45pm. Please don't waste you time going here. Nobody wants no dry behind nuggets burnt to a crisp. Needs better communication and accurate information. Employee personal hygiene is not suitable for food...

I sent my 16 year old in solo to get his favorite snack. He has a $20 and returns to the car while I was getting a Walmart pick up. He had a really dark pretzel missing salt. He said it still tasted ok. I tried it and I guess it was ok but he said he tried to ask about salt but the employees were wearing ear buds and didn’t want to be bothered with his questions. Now I say this came from my 16 year old but he is a pretty honest kid. The second pretzel did have salt. I guess I wouldn’t have hated the lack of preparation so much of it was a ams club $.97 option but come on Auntie Ann’s! Your twisted dough cost way too much for you to give sub par product. This pretzel is too dark and crunchy without...

I am a door dasher and i came here trying to pick up the order. Upon arrival no employees were present. I waited for about 10-15 minutes tor an employee to show up and once she did, she was on the phone and ignoring me until she got done with her conversation. I then told her i was picking up an order and she said “its not ready and ive updated it in the system to show that” when i asked her how long it would take she then stated that “she didnt kmow and thats not her problem”. I dont know this employees name as im still waiting but she has blonde highlights for anyone who is in management. Please find some better employees. Thats why your business will...