I read the reviews before trying this place, they were good. An average of 4.6 or higher depending on which site. Unfortunately my husband and I weren't that impressed. Atmosphere was fast food-ish in decor and service. You walk up to order, even though we said we had never been in before the guy acted uninterested and just handed us a plastic covered menu. There was not as many choices as you usually see but we both found a dish we liked.
The bad news was the prices seemed high, especially after we received our food. One thing Asian restaurants are known for is giving you lots of food, often enough to take some home. This was not the case at Mong. I ordered sesame chicken and it filled less than half of a smallish plate. They put 2 decent sized scoops of fried rice (filler) but it looked and tasted like rice with a little soy sauce added to it. Not much flavor and no veggies or egg. Just rice. I was shocked when I saw that my favorite appetizer, crab rangoon, was over $9 for 4! Nope. I ordered a side of lo mein, again very plain, noodles and soy sauce, not a veggie or egg to be found. Also pricey, over $5, small plate. My husband ordered shrimp fried rice as his entree, it did have veggies and egg, little short on the shrimp. He bought an eggroll, he said it tasted "fine". No one came to our table to ask if we needed anything or water refills etc., since we saw a woman come over to a table of what appeared to be "regulars" and chat and show photos for about 5 minutes (and we told them we hadn't been in before), I thought it was odd she didn't just turn around ask if we liked our food etc.
We usually try to give new places 2 tries before we cross them off, in this case once was enough, the things we didn't like about it probably won't change. There are several places we have tried that were much better all around. Mandarin Bistro in Springdale and Y Y Food Truck in Lowell...
Read moreThis place was my favorite for many decades, but the flavor of the food has declined somewhat over the past year. After a few bites I've thrown out the rest of the container 4 out of the last 5 times I visited, but my kids loved it so I kept going. However, today I ordered the wrong thing (they made sure I knew it was my fault), which I've not done in 33 years of going there; the mix up could've potentially taken my daughter's life (severe allergies). With the downhill trend and the way I was made to feel in the first few minutes of the call, when I reported the mistake, (I became angry after that) it is unlikely I'll return. The worst part is that, after all these years with a family run business, I don't think they'll even care if my family leaves. I guess that's...
Read moreDidn't actually go in. I was starving and also really needed to pee. As I walked up, there was a big sign that read "no public restrooms." WHAT?!? We immediately left. Also, there were NO other cars there, and it was mid lunch rush. They have a drive-thru window and MANY parking spots for curb side pick up. Maybe they're trying to get away from dine in. Ok, fi b e, whatever, but then advertise that so that when someone Google's establishment, they know what front that they can't go to the bathroom where they are eating, which I'm pretty sure is illegal. At least in arkansas. If you serve food you have to provide a bathroom. Anyway, switch to being a drive-thru or curbside pickup only kind of place if that's what you want, but if dine in is available, a bathroom...
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