We have been using Maggie Mooâs shop to order our Great American Cookies for years because they are usually better than the one you get at the mall. And itâs far easier to get in and out instead of walking into the mall. But today when I tried to order a cookie to pick up on Saturday I was told that I had to pay over the phone instead of when I pick it up. Iâm sorry but I will not give out my credit card information over the phone. I guess we will stop ordering from them and go back to the mall.
Update to response
We have been ordering cakes from this place for around 8 years and I was only asked once to pre-pay in all this time. And that one time was during the height of COVID a few years ago. And in that instance I came by the store after ordering and paid in advance. I stress again itâs not right to request credit card information over the phone. But we have never been asked to pre-pay at any other time. The mall GAC will allow you to order and pay upon pickup. I called and asked them after I tried to order from here. I tried the on-line option but you canât order the small round cookie cake. I thought about stopping by to pre-pay but I think we will just stop ordering from Maggie MOâs and go back to the mall. The decorations use to be really good from here but lately they havenât been as good. I think the guy that use to...
   Read moreThis was the grossest ice cream place I have ever went to. The ice cream was dried on the sides and very dark. The 2 attendants were teenagers and one had a horrible attitude. We ended up leaving before we got our icecream. The extreme unprofessionalism and customer service and poor quality ice cream made our decision to head to Cold Stone Creamery instead!! Btw!! They were awesome!!! The ice cream was to die for!! Ty CSC!!! **Response to owner....If you looked at your cameras you would see that all if us..me my husband and four young children had on our masks the ENTIRE time while trying to order. If your cameras have sound you would be able to hear how extremely ruuuude managers and unprofessional they were to all of us. If you want customers...suggestion be nice. And YES! Your ice cream was dried on the sides, extremely dark and did not look appetizing or yummy. Easy decision to leave. And we made the right choice. Cold Stone Creamery was so nice and helpful and the icecream light...
   Read moreMaggieMooâs has been my favorite for years⌠But yesterday @ 12:30ish just ruined it for my daughter and I while our ice cream has never been so awful. We wasted $11 on this yesterday and I literally had to throw it away. The flavoring and texture of the raspberry sorbet was as if it tasted freezer burn. My favorite has always been the mango which is what I was craving, but there was only a couple tablespoons left in the container and I had asked her if she could get another fresh one and she looked dumbfounded then told me âNo!â so I had to settle for the raspberry with disappointment. Then the dark chocolate that has always been amazing was just as awful with some different consistency. The flavors just off. I donât know what happened but the girls working there today were with a smile but just not what I would have behind the counter. That or management is not managing properly and or...
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