Starbucks — Restaurant in Fayetteville

I do not ever want to step foot in StarBucks again! Why, you ask, let me explain. Today (Sat 9/28/2024) my wife and I had an extremely simple order as Starbucks #8231 in Fayetteville, GA which was two(2) Grande Pike Place coffees. The cashier (young man) acted like he was afraid to actually speak to us. After ringing us up, he literally stood quietly and looked at us. When asked, "what is our total" he was apparently shaken out of some mental stupor, and after gathering himself says "oh, are you gonna use the app or use your card". My answer was, "what is the total"? Geez. I pay and then patiently stand and wait for our simple order to be filled. There was one lady behind us in line and we literally watched no less than three Starbucks employees stand around behind the counter like DMV workers doing nothing! Nobody seemed to care that there were customers standing and waiting for their orders. After what seemed like five minutes, I asked an employee behind the counter if she could get our coffee. To my utter surprise she actually told me "there are mobile orders ahead of you that we have to get". Wow Starbucks, you don't care anything about actual customers standing at the counter waiting for basic coffee orders?!?! Did I mention the employees behind the counter doing nothing, including the young man that took our order? It would have taken him, or any of the other three people 30 seconds to get our order BUT NO, WE HAD TO WAIT ALMOST 10min TO GET OUR ORDER!! I wished that this was an isolated occurrence, but no, BUT TERRIBLY SLOW ORDER FULLMENT has been our experience at our last two Starbucks visits. Apparently Starbucks does not care about actual customers in their store any longer. Starbucks seems to only be focused on drive through and mobile orders while those of us who get trapped in their small parking lots by the drive through lane, and actually go inside are an afterthought. Well, I for one, HAVE NO INTENTION of spending another dollar in Starbucks #8231, or any other location for that matter. The reality is that Starbucks IS NO LONGER A PLEASANT EXPERIENCE FOR A SIMPLE...

Revised on 11-10-23:

This location seems to close at will. The signage and corroborating Google Maps info shows that closing time is 9pm.

I arrived at 6:01pm... on a Friday, to find the building dark, locked up, and closed for business.

My fave gym location is nearby, so I usually multitask a workout, a snack at Panera, and earning stars with a Starbucks beverage within a half mile radius... reducing my carbon footprint a bit whilst satisfying my moments of Zen.

On a previous trifecta, two weeks ago, the doors were locked, and the employees were diligently closing up at 5:30pm. There was a note on the door with some excuse for the premature closing.

I did not bother to get out of the car to read the excuse for closing early... this time. These premature closings are costing me stars, which complete challenges!! Not to mention seriously impeding the whole entire Zen thing =(

Do...

I'm still sitting here in this Starbucks and I just want to say that whenever I come here the people seem a bit rude and the demeanor is as if they have a chip on their shoulders. I don't know if this is every employee here but I tell you what, they are not very welcoming or family like Starbucks used to be. Also I ordered the caramel ribbon crunch frappuccino and it was just okay. It could have used more caramel and flavor. Other than that it did look good but that's about it. To the owners, the buyer is really funny and I think you should check with your associates and make sure they are happy. It may not even be that they are not happy maybe they just have attitudes lol!

But seriously this is not a welcoming Starbucks location when I'm not spending 10 bucks or so every time I come just to not get good customer service. You guys are not that busy to treat people with respect. ...