Subway — Restaurant in Federal Way

This is the second time I have placed sandwiches to be made online and ready to be picked up where my orders were messed up. First time 3 of the 5 sandwiches were missing ingredients. At least 1 ingredient for each of those 3. My family didn't care and ate them anyways.

Today I had 4 sandwiches made. All 4 were not cut. They also weren't toasted like I had requested when I made the order. My sandwich was the only one that was missing an ingredient. I paid $1.50 extra for sliced avocado. I drove back here to tell the gal that my order wasn't made correctly that avocado was missing. I was told that there was no sliced avocado even available, that I could be given a packet of guacamole. Told her I didn't want guacamole. (There is ingredients in it I do not like/want). I told her that I wasn't even told about the no avocado when I picked up the order. I asked for my $1.50 back. I was told that wasn't an option but was given 2 cookies instead. Yippy... gave them to my son.

I would leave a review on the sight itself or app but I can't because you need a paper receipt. Well when I picked up the order she showed me the name on the receipt, asked me to confirm..I said yes. Then immediately she crumpled up the receipt and threw it in the trash.

I also did not receive a receipt the first time I placed an order as well. Didn't notice that till I got home. Usually I get handed the receipt or it's put in the bag. When I got home, no receipt.

I will be going elsewhere from now on. No wonder this location has horrible reviews and barely above 2 stars. (I didn't bother checking before placing orders. Well, my...

I dont EVER post anything negative especially for reviews, because who got the time, right? But I made a special exception for this subway. This is by far the worst subway out of all of them. I dont even want to harp on the cleanliness because my black * wasn't staying in store to eat anyway. Read other reviews about the cleanliness if you want MORE info on that. but I ordered the most basic of basic sandwhichs. A toasted BLT with double bacon and cucumbers for lunch. you would think 🤔 this would be simple (for a sandwhich shop), but to my dumbfounded surprise, I open the flimsiest, most drenched In mayo and mustard?(Why??)... BLT of my life. They forgot to toast it, add tomato, or double bacon, but they didn't forget to add the ridiculous amount of mustard I didn't order. I wore the biggest frown at this monstrosity of a sandwich I didn't want, as I immediately tossed it in the garbage. I will never go to this subway again despite it being close to home. GO TO ANY OTHER SUBWAY. AVOID THIS ONE AT ALL COSTS. REALLY!!! or better yet, go across the street from here to Safeway and get a better sandwich for half the price. do better Indian lady. do...

customer service Is TERRIBLE! What ever happened to making the customer happy...That's the number 1 rule when dealing with the public. the lady making my son's sandwich had put way too much mayo on the sandwich (this is after he asked for light mayo) he asked if he could change his bread and at first she said no! you asked for this bread ...this is your bread. She then asked me what would I like on my sandwich, I politely told her that I would wait for the manager because if they were not going to change my sons bread that I would not be purchasing a sandwich. The manager at that time approved the bread change( I mean really how much can 1 bread roll cost them to make .10) so aster that was resolved the sandwich maker than went to help the next person in line leaving our food to continue to sit there. At that time I had had it! I then told the manager that they just lost a customer and that her sandwich maker with a bad attitude and a .10 piece of bread just cost a 20.00 sale and that I would not...