Dairy Queen Grill & Chill — Restaurant in Ferguson Township

Rodney Kennedy (the general manager) threatens lawyers on employees. He has a paper which is ILLEGAL he makes employees sign saying if they leave he will cut their pay to $7.25 from $11.50. Rodney is always making comments like “it’s because I’m black isn’t it” in front of customers and employees as a “joke” which is absolutely wrong in a business setting none the less. No one cares about your race Rodney and it’s inappropriate! He makes up lies and treats employees like garbage. He cuts hours constantly. The manager Vinny along with most the other staff are rude and bully other employees. Rodney and this store need investigated for sure. I reported him to corporate and police and plan to go to labor board about cutting people pay. Cops had to get called as he REFUSED to give my teenage (whom he degraded multiple times) his paycheck today. He also tried to refuse copies of papers in his file which is also ILLEGAL. Rodney says it’s no bullying and no drama work place, lol….he is the bully and drama. Im so sad this is how my teen was treated for his first ever job. Good job Dairy Queen for having people like Rodney and Vinny and others work for you. I hope you all are ashamed, no one deserves that treatment at all place of work and then no one has even reached out (owner especially) even after this was reported to corporate, but at least there is a report with the police. I’d advise anyone looking for a job to NOT waste your time here. Ps: to call a parent of a teen employee to say rude things during their work hours is also completely unnecessary….so please do your job dairy queen and investigate what’s going on. Because you clearly have no clue and the reedsville Dairy Queen also said this is wrong and...

They really serve the ice cream upside down, but this happened! Hahaha. The server was really enthusiastic to show me and the blizzard first landed on my shoes, then on the floor. It was quite a funny scene to see the shocked expression on his face. I got a replacement in the end.

Some other observations during my visit on Friday at 6.15pm:

1. the blizzard took about 10-15 mins to be served

2. after the accident where the blizzard dropped on my shoes and floor, the server didn't seem to inform any of the cleaning staff to clean up the mess. I took the cup off the floor but couldn't clean up the rest for them so we had to wait for the cleaner who came later.

3. my replacement blizzard took another 10-15 mins before it was served. My friend finished her blizzard before mine came because of all the wait.

4. observation of the crowd. There was a small crowd at that time but I wouldn't say the place was extremely busy.

I've listed these points as facts, so you can make your...

Went through the drive thru and had a HORRIBLE EXPERIENCE!!!! the employee was just screaming at me through the speaker for no reason. They belittled me and didn't have good customer service. When I pulled up to the window the employee there was just as mean. Shoved the food at me and was disrespectful... Not to mention I asked for ketchup at the speaker and after all the screaming and rudely talking to me they didn't give me the ketchup.. which would've been fine except for the fact they were yelling at me and purposely left it out.. I would give them a 0 but since that's not possible I'll give them a 1.. They basically implied me and the people I was with were fat for eating here by making sly comments when aggressively shoving our food at us. It's not like we ordered a lot just 3 chicken tender meals (1 for each of us).. it's safe to say we will not be...