Rita's of BWI Airport MD — Restaurant in Ferndale

I tried their Cherry Sundae, and it was delicious. I wanted to try their brownie sundae but apparently did not have it. The only weird thing about their service is that, while the sundae comes with 2 free toppings (the menus state that), they do not ask for or offer them. I asked them before placing the order, and they did not top my sundae. I had to ask them again after they gave me my order. Honestly, I feel like they intentionally do it to save some bucks. However, they engage with the customers cordially and...

I was so excited to find a Rita’s and stopped by for a treat. It was 6:25pm. Two workers were sitting in the back doorway looking at their phones. One of them came to the counter and said they were no longer serving custard because they were starting to close up for the day.

After I left, I noticed that closing time is 9pm. This is unacceptable to me and worth a one star rating. I hope the manager sees this and fixes the problem. If you are open until 9, you should be...

Elon,Angelo and Michelle are the GOATS! PERIOD! They have exceptional customer service skills. They went above and beyond to make sure I was not only satisfied with my drink, but that I loved it. They greeted me with friendly smiles and enchanting personalities. The only thing better was the frozen coffee. If you find yourself at BWI, do yourself a favor and stop here, you...