Food is always great when I order. My problem is when I need to make comments and have adjustments made, there’s no place to do so. This is the third time I’ve had this problem. The first time I was told to put it in the delivery instructions. I did this the second time, and was told it’s not gonna be seen there, so next time call. This time, I placed my order and called in the same minute and when I asked for the modifications I was told by the unprofessional broad that answered the phone that the manager said call a sooner next time, which as I said, were literally back to back and when I’m explaining how soon I called and asking how it’s possibly in the oven already, I hear her laughing at me like I told a joke. I don’t appreciate this and it’s gonna be inconvenient to not order from this store cause I work in fife right around the corner but I’d rather pay all the money we customers do for quality customer service as well as quality product. Very...
Read moreAlways have an excellent experience with this place. The staff are always so pleasant! Had a great delivery driver today worth mentioning, his name is Dakota. Definitely a worker you'll want to keep on your team! Great personality, informative, and very nice. Having a genuinely friendly delivery driver is a very pleasant experience since most delivery drivers are more concerned simply with just getting the business done, there's nothing wrong with that exactly, but being able to initiate a polite and engaging conversation is an important personal asset for someone in this position because not only does it make the transaction enjoyable but it influences the customer to want to do business with said company again in the future. I just feel like exceptional customer service is worth noting and he surely fits that bill. Mad props to him for hooking me up with...
Read moreGot sick immediately after ordering my food - and it getting delivered. Not sure if it was pizza or pasta. But I had a bite of both , right before I got sick , threw up . And there was something not Safe with food, whether it was left out too long and wasn't safe from the handling of food, or Contamination of touching different things, in between not having good safe practices & handling. From counter not being wiped down, cleaning up after each order,. Or whatever. But If I only took two ,, or three bites & immediately felt sick ,. Something wasnt Good . Or safe etc. Won't be ordering anything more from them . Upset & dissatisfied, and lost my food n money . Didn't take time to even let them know because they would of probably argue or defended there position & workplace with my complaint. Nothing would of been done, no refund, or...
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