Whoever the guy was that was working today, June 7, 2025 at approximately 2:30 to 3:00 PM is a complete and total d bag. I I walked in very calmly and nicely just like I do at every establishment because I actually have respect for people and I was picking up an Uber eats order. Now I’ve been doing this for almost 10 years working for DoorDash and Uber eats and I’m also a frequent customer at Little Caesars so I’m well aware that the pizza portal exists and that you need a code to access your pizza. However, I walked in and it didn’t provide me a code just the name, no matter where I looked in the app. It was not there. The guy turned around with frustration and says can I help you with something? And I said calmly and nicely and turn my phone around yes hi I’m picking up this order for Kobe and immediately he shrugs at me and rolls his eyes and says there’s nothing that I can do you need the code -so rudely, I wasn’t about to put up with that, so I turned immediately to the girl working and said nicely hi. Excuse me I’m picking up this order and then showed her the name and almost immediately he proceeds to take it out of the oven and give it to me fast and rudely slamming the pizzas. As I’m leaving, he says “It’s very simple” in a very condescending and nasty way now this isn’t the first time this has happened. What’s simple big guy is they didn’t provide me a code. Now this actually happened once with my own personal order. They never emailed me the pizza portal code, and I had to beg and plead with them by showing them my e-Receipt of purchasing the pizza for them to even give it to me -whoever the manager is here needs to get it together with the training and the attitude checks. If you hate your job and take it out on customer, GET A NEW JOB!!!
Might I add I’m in my late 20s and not some old Karen complaining- I’m a normal nice young human being who has extensive customer service experience. And wow the 1 star reviews line this entire page it’s crazy. Looks like you guys really...
Read moreI would not go here unless you want to get scammed out of your money. the staff is inexperienced and are over charging for your meals. They didn’t know how to add a meal to my pizza when I ordered it. Then when the cashier ask someone in the back for help he continue to mess up my order. I had the cashier fix it and she still over charged me. On my Receipt I pointed the mistake and explained what I wanted from the very start. The cashier got the manager. He had to show them how to ring it up correctly and had to show them how to do a refund, which they didn’t know. He said he did a refund but had no proof that he did one. He didn’t give me cash and I didn’t put my card in the chip reader. There was also No Receipt stating that he did a refund. So I was surprised when they asked me to pay $23.00 extra for my order. Considering the incompetence of the two staff members I didn’t believe that I indeed received a refund. So I refused to pay more without proof that I indeed received a refund. So I walked out and took my business elsewhere that knows how to ring up a...
Read moreI give up. Not sure if this happens at all Little Caesars. But the one here in Flagstaff. On the west side of town is a joke. I went in there on the Friday night at 8. Asked if I could order a pizza with extra cheese. The guy told me no. Then he handed me a bunch of quarters for my change. This guy had his drawer already counted out. Then I went in there today. It was around lunch time. The pizza look like it had been thrown together . all the cheese was on one side. I grabbed a piece. because I bought this for the business next door 2 show some appreciation. I tried my one piece. I Actually apologized to them because I bought it next door. Very sad. It did not taste very well. I'm going to try not to go back there. There's another place in the area. Where I can pick the pie up and cook it at home. It's cheaper than this place. For me it's a better Pizza all the way around. I wish you luck on your journey. if you decide to eat here. I'm very disappointed. I've been purchasing Pizza in Flagstaff...
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