KPOT Korean BBQ & Hot Pot — Restaurant in Florence

I’ve been looking forward to this place opening ever since I saw the banners go up months ago, and it did not disappoint. The vibe inside is really cool and welcoming, and the temperature was perfect, cool enough to be refreshing on a super hot day, but not freezing like some places get.

Our server was incredibly kind and helpful. Since it was our first time, they walked us through how everything works and checked in on us often without being overbearing. It made the whole experience feel smooth and comfortable.

We got the BBQ and the food was amazing. Honestly, I didn’t expect the fried rice to be that good, but it was! Everything had great flavor, and even the items that didn’t come pre-seasoned were easy to customize and turned out delicious. The portions were generous too, which was a nice surprise. The standout for our group was the short rib, we couldn’t get enough of it. It might honestly be one of the best things I’ve eaten in a while. It was also easy to understand how to cook everything because the server was more than willing to help, plus there were tools and a chart on the wall of the booth to help by listing recommended cook times.

Price-wise, it might seem a little high at first, but for a two-hour all-you-can-eat setup, it’s totally fair, especially if everyone pays for their own meal.

One tip: pace yourself. It’s tempting to order a bunch of stuff right away, but it’s way better to go slow and order in rounds. You can keep sending in orders from the tablet at your table throughout your time slot. We got a little too excited, ordered a ton up front, and ended up stuffed with 40 minutes left on the clock, lesson learned!

Overall, a really great spot with tasty food, good vibes, and awesome service. I’ll definitely be back.

Also I apologize that I didn’t get great pictures so it definitely doesn’t do the place...

The food was not the best. The rice was hard, flavor was odd, and overall it was a strange experience. The instructions on how the menu works were not given well. Was charged for Food I did not get to finish by a worker mixing cooked and UNCOOKED food in a bowl using his hands (he did have gloves) and charging us for “wasting”. We barely ordered cause the food was not great so we were for sure over charged. It would be nice to have the instructions better explained and I think if you are going to charge people not not finishing nasty food AT LEAST weigh the cooked and uncooked food separate. I totally understand the rule if maybe customers were ordering tons of food and wasting but that was not our case. What I specifically ordered did not taste great which was why I did not eat it. They also do not give you the option to eat something different than others at your table. For example everyone has to agree on eating either the Korean bbq or the hotpot unless everyone gets charged for both which is a stupid concept. The waiters don’t have much to do at all yet ours could not even get us a refill. Forks and spoons are at a sauce bar and they were out of forks. I told my waiter that the forks were out and I asked if she could get me one. She came back to the table 15 minutes after I asked for a fork and told me that the forks had been refilled at the bar. I mean the least she could do was bring me a fork. Cost us over $100 just for 2 people to “eat”. Would never...

I’ve been here twice now, once with a large group and the second time just myself and my boyfriend. Both times we absolutely loved the food and had an awesome experience. Definitely come hungry because you will leave sooo full! The Thai Tom Yum broth is delicious is you want your hot pot to have some spice! The first time I went our server was Zach and he was really awesome, very energetic and attentive to our group. He did a great job explaining everything to us. Serving a large group of people is hard and he did it with such ease and didn’t miss a beat. Our second time we were served by Brandi and she was super sweet, regularly made sure our drinks stayed full and that everything had we ordered was coming out. She always made sure our broth was at a good level to keep us going strong. She was also a great conversationalist. She had other tables at the same time but with how attentive and quick she was the whole time, we felt like her only table, so she juggled that super well!

The only “feedback” I have (which did not detract from my overall experience and is not the server’s fault) is that it would be really nice is if larger tables had more than one tablet available. When we went the first time with a large group it was time consuming to have to pass the tablet around and have to wait for 6 other people to decide what they want.

I’ll definitely be back many times and highly...