First, I want to say the food is fantastic and it looks really good. My issue here is with the attention to detail. The last 2 or 3 times I've been here, the person taking my order either forgot to add something or didn't understand my order so I had to pay twice, then after getting home, I found that they left something out that was specifically ordered and discussed at the drive thru. I had to call back and manager gave me an instore credit which was nice, but the next two times afterwards, I had different attendants, yet similar issues. I would check my order, and would have to drive back around to the drive thru and even back to the store once I got home because something was left out. Today, I simply ordered 3 meals, one with black beans, one with baked beans, one with no beans and a Ceasar salad. They forgot the Ceasar and the order with no beans. I had to pay a second time for the order with no beans, and even after paying was still missing the Ceasar salad. The attendant asked me "oh, its not in the bag?" to which I replied "no sir, no it is not." He wasn't rude or anything like that, it just seems like they don't have a good system for checking outgoing orders at the drive-thru. So you have to do it yourself. I've said this before on other reviews: I feel like if I'm going to pay premium for anything, I should get service that is on par with what I'm...
Read moreThey would get 5 stars if things moved a little faster.
This place is in the heart of bird road so it's VERY VERY busy. I've tried ordering via delivery but it takes way too long for me to receive my food. Longer than an hour to get it.
The reason it is so busy is because their food is fresh and tasty. My favorite menu items are the soups. They have this amazing tomato basil soup and spicy chicken soup that I always have to order whenever I go. Granted their chicken and tropi chops are good as well but you've had them once you've had them all. Their chicken is very flavorful so I usually get the soups and a side order of the chicken alone.
Parking is a NIGHTMARE! It is a small parking lot with a drive through and it's located right in the middle of miami madness, regardless of the time! bird road and 80th avenue. If you intend on going bring lots of patience, the wait inside is not any better once you actually find parking, tons of people either pre-order or order there and it moves very slow. There are changes that management should and can do to move things along.
BUT even with the parking issue, the delay in delivery and slow lines I still manage to go back for those soups! I would go more often if things moved a little quicker. If you haven't been, I suggest to try it...
Read moreTHIS PLACE IS INCREDIBLE!!! They have been here for several years and no one has given them any awards. The city of Miami should be a shame of itself. 3 Chef and a chicken have found out the secret to cooking all their food and making sure it has NO TASTE!!! I dare you to try anything and see if it has any taste. Just order anything and just chew. It looks like food so I guess is ok. Don't worry is healthy food. BEST chicken in the world!!! The secret is that is so dry you have to deep in any sauce they try to push you at the register. Maybe is the kind of chicken they are using. This was my second time coming to 3 Chef and a chicken. And same experience as the last one. Don't take my word for it just go ahead and read the reviews from other people and count the amount of time people say that the chicken tasted juicy and delicious. Almost everyone says "is healthy". No kidding? Is chicken people. Is really sad because the idea of the place is great. I have tasted chicken from a lot of places and a lot of countries. This is the driest and taste less chicken ever. Maybe someone out there remembers Kenny Rogers Rotisserie Chicken. This place is no Kenny Rogers. Goodbye 3 Chef and you lost...
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