Burger King — Restaurant in Florida

I'm sorry, but it's a 'No' for me here. This location, years before the Covid-19 pandemic hit worldwide, had such sporadic service, it's not even funny. Shaking my head at this post because there were more hits than misses. Getting back to the present- The drive-thru machine is in shambles. There's no sign asking customers to pardon the mess, either, The drive-thru line is almost a trap because you can't pull out until you have passed the drive-thru machine, Workers are rude 70-80% of the time- almost as if you're interrupting them; you can hear their conversations as they put you on hold, Food takes awhile to cook- that's a very good thing... but not if you only ordered a small fry, or just a side of onion rings, or worse, just a drink. Other than that, the food is FRESH and HOT. I do not dare go in... There's usually only 1 or 2 cars in the parking lot any time they're open. I have not been at this location since 2019- I waited almost 5 minutes for a small fry for a little girl, two years old, that I was babysitting. We had left BJ's and she wanted French fries. Needless to say, if I had not paid for them, I would have drove away. Back to 2022- I only stopped to use the drive-thru because I needed something quick to drink after eating a sandwich from home. I paid at the window for a small diet soda. They proceeded to gather orders while I sat there waiting for them to take my drink from the beverage dispenser. Almost 2 minutes! I'm typically patient, but a drink takes a few seconds to put together. Sorry Burger King in Merritt Island, I've...

It sucked. Would give no stars if I could. Got there right between breakfast and lunch. Was told that I could also have a lunch item on my order. Took over 30 minutes to receive said order. And no one was in the lobby. Food was a mangled mess. Like they had a three-year-old back there making it. Burger was ice cold. Ended up throwing everything away. Refused to give me my money back. Only one employee out of six was actually doing anything. Her name was Destiny. She was practically running the whole place by herself. She was cleaning tables. Bagging orders. Greeting any customer that might’ve come in after us. Who ended up turning around and leaving when they found out that the wait was as long as it was going to be. Staff literally acted excited when a woman asked for her coupon back after finding out the wait. You could literally hear one person yelling “We don’t have to worry about her order no more.” Everyone else was cutting up. Yelling and talking like they were hanging out with friends. You could hear music playing and employees lamenting about personal life and see them on their phones. Drink machines were all out with the exception of three flavors. No sign posted about drinks being out. Dining room had all of its chairs up. Floors and tables were still dirty and I literally stuck...

Burger King definitely is not what it used to be every Burger King you stop at shortstaffed or they're out of something depending on where the Burger King's at it's a little pricey at times the people are miserable because they're overworked because no one's jumping on board and actually hiring people not only does it give a bad reputation and bad review for the location but also just goes to show you people just don't care anymore they don't care about customer service they don't care about the quality of food that they put out to some not all you're just another number they keep looking at their watch waiting to get off work and it shows and the quality of food that is presented to you at drive through in some cases. This particular location was short-staffed the food was good the drive-thru representative wasn't really too happy about being there and you can't blame her cuz she's probably definitely overworked tired Burger King to me has the best burgers nothing beats a Whopper but I never could understand why if you say you don't want ketchup or pickle where the disconnect is that triggers the person who's making the burger to add extra mayonnaise because I don't remember ordering that...