I ordered 2 pizzas for delivery last night, one w/ light Alfredo sauce, salami and banana peppers, and one w/ light robust sauce, bacon and double mushrooms. When we sat down to eat it was noted that there was not much salami (I counted 8 pieces) topping one pizza and NO sauce or bacon on the other pizza. Consequently, neither pizza was very good. I called the Domino's to voice my complaint and, initially, spoke to a very nice male employee who expressed his regret that this occurred and stated he would inform the manager and put me on hold. Before he did I overheard him speaking to another male as if that person was the manager. The next thing I knew a very loud-speaking, very rude woman gets on the phone and tells me she is the one that made my pizzas (I guess she must have an extraordinary memory to remember the pizzas she makes) and tells me there was bacon on my pizza, I just couldn't see it because of the double mushrooms I also ordered. WHAT? I still should been able to taste it though, right?! As I tried to explain she began talking over me in an increasingly louder voice. I then told her I would complain to Corporate since I obviously wasn't getting anywhere w/ her and disconnected the call. I did so and am currently awaiting their reply. However, since I did not want the manager blind-sided by my complaint to Corporate, I called to Domino's to let the manager know. I did so, asking to speak to the manager. To my surprise the same loud, rude woman came to the phone. I asked if she was the manager and she said she was. I told her I had made a complaint to Corporate, which she then told me I could do (which I obviously knew since I already had done so, if she bothered to listen). She began yelling at me again about how she made the pizzas and I told her she did not belong in the business world if this was how she acted, at which time she hung up on me. REALLY? I do not forsee an auspicious business career in her future! The pizza crust was not good either. AVOID THIS DOMINO'S! I know I will. We eventually ate at Takis, which is really great, the pizzas...
Read moreMUST READ I ordered 2 medium pizzas with (light sauce) and 8 piece bbq wings with (extra sauce) around closing time. First of all, it took the delivery guy 25 mins to get here & my house is only like 10 mins away, if that. But Austin (the delivery guy) was very nice to us so I guess it was okay. But the pizza was DISGUSTING!! The pepperonis had a weird smell and funny taste. And it tasted half done. There was NO sauce on the pizza. And the wings were soggy and barely had any sauce when I simply requested EXTRA sauce on the wings. I ordered around closing time so I had to wait until the morning to call & complain about my order. I called the next morning and spoke to a female manager and told her my experience. Before I could even finish she cut me off and was getting loud with me basically accusing me of lying. She stated that she worked there for 20 years and that they always served fresh pepperonis and that there was no way the pepperonis was bad. But I couldn't really hear what all she was saying because she was talking while I was talking. But eventually, she redid my order. She did not once apologize either. After a whole hour pass the delivery guy (not the same delivery guy as last night) finally gets here and hands my husband our order and went off on my husband. He said that we've had too many complaints and called us liars and walked off. He was very rude. Never in my life have I ever experienced nothing like this. It made me not even want my order. With that attitude, there is no telling what they could've done to my food........ P.s I tried to call back to get the female manger name & the same rude delivery guy answers and recognize my voice & then...
Read moreBeen here multiple times. Austin is the name I remembered cause he had a killer beard, but everyone I dealt with is always nice and helpful. The order is always right, reasonable time, and absolutely top notch for a chain pizza place. Always always always fresh. Place is always busy and the most I have seen orders sit on heat rack was less than 5 minutes. Impressive. No wonder its good. Did I mention you could eat of their floor?(no seriously I dare you to find a spec of dirt on it!) Highly highly reccomend. There is Dominos in Eustis thats close by, but I drive extra 18 minutes to this one because its that much better. 11/2/18 went in to get dinner. Took a picture of the front of the store. Got approached by manager and asked "May I ask what is the reason of you raking this picture? Most of my crew are under 18!!!!" In a half yelling tone. Appalling. Will not go back. I took it to brag about you and you insult me? Wow. I always ask for name, tip well, & take pic of food/place and leave a review to promote businesses that do things right. I am a big guy and manager was a woman so I didnt want to say something to her and make her feel intimidated because I was angry, but wow..... way...
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