Hot Wok — Restaurant in Florida

I ordered here tonight online for pickup, which I have done multiple times in the past as this is a typical Chinese take out. I also typically ask for them to add onions in my rice. When I came home from picking up my order, I realized I was charged .99 service fee and $1 because I asked for onions in my rice. What's the service, your a take out and I paid with cash. The charge for onions, excessive. I feel this is excessive charges for no reason. There are other chinese take out on Fleming Island that provides the same exact standard takeout food and service that isn't charging fees like this. Consider ordering from there first, I surely will consider the next time I...

There’s someone in there named Vic he said his name was and he is so rude and unprofessional, they gave me an estimated time of 6:24pm I called at 6:27pm and when he said you ordered at 5:46pm! Really! I placed the order at 5:39pm it was delivered at 6:34pm it was cold, who wants to eat cold food? I’ll not recommend this place to anyone nor order from there ever again! The food is not really even good and their attitude sucks very unprofessional, rude...

Describe my experience. Lol Horrible ..... All of my shrimp SOGGY(discusting) Told me all the shrimp that day are like that(are you kidding me right now) Rude and impolite woman on the phone. She talked over me and my husband. Asked for my money back because of the whole situation and she told me I need to come here it. Um, NO. It was a delivery, you bring it. Never again will I consider eating...