Kilwins Ice Cream - Chocolate - Fudge — Restaurant in Florida

For 3 years me and my boyfriend would regularly drive to this place just so that he could buy himself a milkshake. He’s a huge fan of their chocolate milkshake and during that time, i really liked their chocolate covered cherries/marshmallows. However, i also noticed how their staff seems to always, i don’t know dislike their job? They’re not friendly, don’t smile, or even give a simple “if you have any questions/need anything let me know” or a “have a good day” / “thank you”. It’s like they’re bothered by you. Yesterday we came back to this business after 3 months. The same thing. We don’t care if you greet us. People can have a bad day. But it seems like they ALWAYS have a bad day. Boyfriend got a milkshake and a marshmallow, i was waiting behind him to check out a box of chocolate. After my boyfriend was checked out, the lady behind the counter completely ignored me and proceeded to make the milkshake. That’s fine, she can come back when she’s done right? No. Another employee, a young guy, came in and instead of checking me out. He proceeds to attend new guests that had just walked in. I still waited. Then another young female employee comes in. The same thing. Was ignored once more. I left the chocolate where they where and left. Once we get to the car, we noticed that we where given the wrong item. Instead of a chocolate covered marshmallow, we got a rice crispy treat. I’m not angry over some chocolate. But it really sours your mood when people are in the business of working with customers, yet lack that customer service. The customer isn’t always right. But i don’t believe I’ve ever done anything to this business to be...

One of our favorites is the Sea-Salt Caramels. SO GOOD. Sweet & salty is always a great combination. Kilwins offers the caramels in dark or milk chocolates. One of the best things about them is the different types of salt that they use on top of the candies. Some of the types of salt are Himalayan Pink, Hawaiian Hiwa Kai, Cyprus Mediterranean Flakes, & 3 others. The caramel is soft, the chocolate isn't overly sweet, & the salt provides a nice crunch.

Kilwins also has a great selection of chocolate truffles. Some are filled with chocolate, some are filled with fruit flavored sweet cream, nuts, & even a champagne flavored filling. We opted to get a random assortment of the truffles. They are a little pricy, but you pay for the good quality of the products.

If you like homemade fudge, the plain chocolate is worth getting. The chocolate covered cherries, chocolate covered graham crackers, & toffee bars are also...

A visit to Kilwins in Gulf Coast Town Center is like stepping into a nostalgic sweet haven, where handcrafted ice cream, decadent chocolates, and old-fashioned charm collide. The shop exudes warmth with its cheerful façade and the irresistible aroma of fresh waffle cones and melting chocolate . Glass cases display rows of fudge, caramel apples, and chocolate-dipped treats, creating a visual feast . Staff are described as welcoming and patient, helping customers navigate the overwhelming choices (e.g., debating between Rocky Road and Moose Tracks) . Conveniently situated in Gulf Coast Town Center, near shops like Bass Pro and restaurants like Connors Steak & Seafood . Parking: Ample and free, though weekends can get busy Seating: Limited indoor seating; most enjoy treats while strolling the mall . Have you tried Kilwins’ fudge or seasonal offerings? Share your favorites in...