Well, at first I was excited that they had a website. Then I was even more excited that you could order online! Awesome! The ordering process was fine and the food was delivered quickly. Unfortunately, once the food arrived, the charged amount was more than the website indicated. Apparently the website doesn't include the delivery fee...so the even $30 amount my friends and I had decided upon, including tip, for an easy number to split 3 ways was no longer an even $30...annoying.
Food: The food arrive hot and ready. Great! We were starving! We began to dig in (Bourbon Chicken, Cashew "Chicken", Pepper "Steak", Krab Rangoon). The meal started out as "average" tasting Chinese food. The more we ate it quickly became "OK" tasting Chinese food. Then "sub-par"....then "bad"...and finally, once we were full and had finished the food and sitting on the couch in utter disgust at what we had just done - we decided it was the worst Chinese food we had ever had. We were collectively trying to decide why we had done what we had and how we could purge ourselves of the meal. For one friend, it didn't take long - he quickly was forced into the restroom to relieve himself. He's the lucky one. The other two of us are still sulking in disgust wondering if we will survive the night...
But really, it just wasn't very good. The Bourbon chicken was the only meat that was clearly what it was (chicken). The other meats were hard to distinguish as "meat" while the vegetables were even difficult to tell from the meats.
I would not recommend...
Read moreHere I am editing this review once again. Welp, it happened again, I ordered my food, they said it was all good and was going to be delivered, and here I am waiting for over an hour to find out where the heck my food is and when I called them they told me oh I don't know someone was supposed to call you to say we couldn't deliver but yet here I sat waiting for it without ANY calls, emails, or any form of contact. I really wanted to give this place another chance after what happened last time but frankly this is a joke. If you know full well something cannot be delivered then it is your responsibility as the restaurant to contact the customer not just assume someone else will do your job for you. I am sorry to say it again but I cant give this place any more chances. We order from this Chinese place only because we've never had any issues, tonight our order was canceled 15 min after the order was placed, was told they called me, which they didn't, had I not called them myself no one was going to tell me why it was randomly canceled, after calling they told me they just didn't have time, despite them being open for another half hour she said no we are closed now. Unfortunately for now they have lost our business which sucks since we order from here at least...
Read moreI have been a customer(too long to remember) since day 1 pretty much. We are the pickiest when it comes to Chinese food as it's a family favorite and in my 39 years and 2 states this is absolutely the best I've ever found from the customer service(always happy & nice), quality, taste(yumo), amount per dish (to much- love), cost (way cheap- mind boggling), delivery times( very fast 20 mins max always, I live Miles away, high traffic route)and never forget lots of sauces and 🥠 even if I forget to ask! Best is no matter the length of time from previous order ☎️🥡🚗 with new phone # they always remember who you are and how& what you like to address. Once you order 1x they never forget or let you down I've never had a bad or iffy experience or food always every time has been absolutely the best ever for any food chain and I worked/franchised a pizza business 12 years so with that my opinions say lots to claim as I am for New Hong Kong! If you never tried, it's a MUST! My favorite I recommend is the extra sesame, sesame chicken with pork fried rice +hot mustard packet I mix in with rice, the chicken isn't to mild or spicy its just right (as Goldilocks would say•👧🏼🥣🐻.📔🤶🏻🪿™) (They are in the Bardmoor Plaza-corner of Starkey Rd & Bryan Dairy Rd/102nd Ave)...
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