Smoothie King — Restaurant in Florida

Smoothie King is my favorite place to get smoothies, so I was really excited when they opened this location near our house. We've been there several times and every time we go in, the employees look like 14 year olds. That wouldn't be an issue if they didn't ACT like it as well. Minus a star for that.There's only one employee that I can say was young, having fun, and still kept it professional. The immaturity is something I could get past if that were the only issue, but the products are not made properly. They don't have the same taste, consistency, or texture as the other branches' smoothies. It's really disappointing. Minute another start for that. They also have no idea how to work the rewards system and haven't figured it out since opening, which is irritating to say the least. Minus one more point. I was hoping after being open for a bit they would get it together. However, after having the same issue last night with receiving an icey, chunky, and watery smoothie I think we'll stick with driving further to one of the other locations. It's worth it for employees that act like employees and smoothies that are...

This is my first time in a Smoothie King and will be my last. What a rip off, I basically paid almost $6.00 for sugar water. I came here because the Pineapple Mango SK Refresher looked very good and I love Pineapple and Mango. The person that worked there had the personality of a tree stump. I watched her make this so called “refresher” and it was half water, half ice two pumps of mango sugar water and one small scoop of pineapple shaken. It is supposed to be yellow pineapple like color, but the drink was clear with pineapple bits and tasted very much like sugar water, and was only 3/4 full. I do not recommend this drink, nor this establishment. In response to the owner’s comment, you are missing the point of this review. It’s not about drinks containing sugar, it’s about paying $6.00 for sugar water. This drink should have contained more mango and pineapple, not 1/2 cup tap water, 1/2 cup of ice and one squirt of juice and a small amount of pineapple. It didn’t look at all like the picture that is on your menu board. If this is the true SK recipe, I would advise anyone reading this review against getting the SK...

New staff is awful, we have been customers for over a year now and have ordered the same thing. Last week we purchased our smoothies over the app. When we came in to get our smoothie order, we were told that they did not receive the order, when we showed our account to the worker, she refused to make us our order until we purchased the smoothies again. We even showed her proof that the order was placed for that store. Considering our history, we obliged and checked our statement two days later and nothing was refunded. Now today we go in to order the smoothies in person to prevent using the app to prevent the same problem and the lady tells us that smoothie king does not make the smoothies the way we requested (even though every time, we have ordered it the exact same way and we order about twice a week) and she continued to confusingly explain how she would make it, which didn’t make any sense at all how we wanted it. We will only be going to the location near the countryside mall, which has always been great and never gave us problems. Trust us, drive the extra miles to get better service. Don’t support...