There are 4 main things I usually rate stores and restaurant for:

1. Price - 🌟 🌟 🌟🌟
2. Cleanliness 🌟 🌟 🌟🌟
3. Customer service 🌟
4. Product/food quality 🌟 🌟 🌟 = Overall score of 3

The food is good, especially for the price. There are many varieties to choose from as seen from my pictures. I did not give it a 4 star because the customer service is horrible. They are short staffed I guess because it's family business, I'm not sure. However, they need to hire more people. I would get a to-go-plate, go to the receptionist desk for check out, the cashier would go from behind the cash register as she is ringing me up, to go help out the other customers that just walked in. This often makes me late for work. Yesterday a customer saw me standing there and The cashier tried to take HER payment before mine and the customer said, "I'm sorry I think she was here first so you can take her." And the Cashier disregarded the customer's request and simply ignored her and continue to ask her for her credit card and took her payment before mine. Then she proceeded to take 3 other customers payments before mine until I said, "I'm sorry are you going to take my payment at some piont?" Then she reluctantly took my card. She has purposefully provided bad customer service to me repeatedly. And I've seen her do it to other people. Have some common courtesy. You help those who are first, not who you feel like helping. That's rude. Horrible service. I will NO LONGER be going to this restaurant and DO NOT recommend it. If the food wasn't cheap, I would definitely NOT recommend going there. It's up to you to decide what you Value more; quality customer service, or cheap food. Other than the bad service and unfriendly cashier, the food taste good. So I unwilling give this a 3 star instead of a 2.