SMOOTHIE WHIRL'D — Restaurant in Florida

I ordered 2 ginger shots and a dragonfruit bowl, a total shame, the 2 shots were literally water and just a little bit of root extract and a lot of water, and my bowl was only a few pieces of pineapple and some slices of strawberries, no coconut shaves, some seeds on top, very.liquid, before it used to be thicker and was up.to the top of the container, no banana, they asked me if I wanted honey, they were charging me 75 cents for honey, unbelievable, I said no, the bow had no flavor at all, terrible, I feel they robed me, very, extra expensive, I'm willing to pay for it, I did it before, but for an excellent product, it's a shame, I immediately called the manager and told her about my terrible experience, I drink 1 shot of ginger every day and know exactly how it looks and tastes. Shame, shame on this business. I'm giving one star because basically nothing I paid for was good.

I'm reviewing again one day after, I called and spoke to manager "Yjayja", who expressed how sorry she was for my experience and she will be glad to fix it for me, I brought with me the 2 watery shots and showed them to her, she tossed them in the garbage, and then she made the bowl again and gave me my 2 ginger shots, unfortunately the experience leave you with a bitter taste, thinking that unfortunately some employees don't take very seriously their jobs, I don't know what's the reason this person didn't do his job the way it is, I would never get to know, it could be dangerous if you are getting the wash that come from the machine when you are cleaning it, because I got there at the moment when they were cleaning it, and that is scary, especially for the owner who could get in trouble if someone gets sick, I would watch a little more what my employees are doing in my business. I honestly don't know if I would come back, I see there's a lack of control of what an employee could do, and that is not good.

Again...

Omg this company is so unprofessional I would recommend none of my friends and family to ever step foot in this business, let me share my story so I have a disability with my bladder I drove by craving a smoothie Badly when my cousin spotted a signed that stated smoothie world so I dropped in thinking I would leave out with an amazing experience like I do at Jamba Juice and tropical cafe 🥰 I’m sorry for cheating on my favs but this place was the closest, anyways I entered the cafe really needing to go potty I ask the young lady who was (extremely mean) wheres the restroom I really have to go then ill place my order after she advised me I have to be a paying customer to use their restroom I let her know that I am going to order this is why I came here but I really can’t hold it to stand in line to order w/o going first. like forget the business where is your humanity? She said it’s their policy so I started recording so I can post about my experience because this was just so mean hearted even after I told her I have a bladder disability she in fact let me use the restroom on myself what a shame but I’m not embarrassed about it at all.. can you belive when I asked for the supervisor in charged she told all the employees to ignore me then she came out and put her nasty hands on me I have the whole thing on camera I should of know when I entered this place of business something was fishy not one customer please do not waste your hard earned money on a place like this!! I will be going live and posting the vidoe on all my social media platform this is very cruel if they treat me like that and I’m young imagine your grandparents and your mothers no...

Terrible service. It was my first time, so I asked what was their best smoothie and the cashier replied "all" ....to make sense of her I asked again "which one was their most common smoothie?" and the cashier replied "they all are"....ok so I just ordered one. While I was ordering my smoothie a lady walked in and after briefly looking at the menu said that she was going to the restroom. One employee shouted "It's for buying customers only". The lady replied, "I will buy, but I really need to go now please..." the employee replied "you have to buy first"....

I would have left the store at that moment! But the poor lady ordered, you could clearly see she needed to go, then she was allowed to use the restroom. When I was given my smoothie the cup was not filled to the top, it was missing about 1 1/2" and the blender still had some left...when the employee was about to throw the rest of the smoothie into the sink, I told her "hey I would hate to see that wasted, can you put it inside my cup?" (The not full cup)....the employee replied, "no I cannot give the extra..." I replied, "I am not asking for any extra or another cup, I am only asking to fill my cup with the smoothie that I paid and you are going to throw away" she then replied, "no I cannot, my boss is there and I will literally get in trouble if I give the extra" I replied one last time, "please look at the cup, it's not full yet and you will throw away it's remaining" she replied again "nop, I'm sorry"....

I will not buy again nor recommend. Customer service is not their priority and judging by the nervous face of the girl, you can tell that the owner(s) treat...