Starbucks — Restaurant in Florida

As a avid Starbucks tumbler collector I was very excited to purchase your new Glow in the dark tumbler. I went in on my lunch break to purchase 3 for my big sister, twin sister and myself. As the cashier proceeded with the transaction a employee came out of nowhere to deny the the transaction for one of the cups. He explained there was a 2cup max per customer yet no signs were posted and the cashier did not mention it at all. I literally left work to purchase the cups and was denied one. My sisters are unable to shop and I assume the role. I went back later and the cups were gone. Resellers are now selling them for double and I’m unable to pay that 😢I’ve never had a bad experience at Starbucks until then. I found my care to be unfair and...

Usually Starbucks employees are bright and perky well not this location... one rude lady with melting make up on her face couldn't explain to me why my price was different than what was listed on the menu and then when I told her I wanted my order minus a ingredient she snapped at me she looks visibly overwhelmed even though there was barely a line I'd sure hate to see her during rush hour sad to say no tip left and I hope she finds a no people type of job as...

Terrible experience here, waited far too long for drinks due to employees talking amongst themselves too much. When I finally received the drink it was bitter, not sweet and just tasted off. I tried to get a refund and not one of these people could do a refund or knew to send me to returns?

Thankfully I had the foresight to try returns and exchanges, Brittany was super helpful, able to do a refund. She deserves a raise or some recognition for making...