Starbucks — Restaurant in Florida

There was only one barista working and she was turning down customers because she "didn't know how" to make certain drinks. She had no idea how to prepare the seasonal drinks because it was her first day from training. First of all, if you've completed training, you should know how to prepare your drinks. I've worked in customer service for so many years and I was really shocked that she did not even apologize, offer customers if they wanted something else, or call someone for help, just simply "I don't know how to do that." Instead of turning away from buying a drink today, I asked for something else which surprisingly she knew how to do. There was somebody else behind the counter too, a man, not in Starbucks uniform tampering with one of the coffee machines. Extremely unprofessional work from...

I ordered a Cafe Mocha and banana bread. There was a young lady who was a Target employee behind me. The barista asked if she was having her regular and she said yes. She got her drink immediately. I sat down and waited for mine. Time passed and I went to ask for my drink. The girl looked at me then looked around and then saw my empty cup. She fixed it, but instead of bringing it to me, she just set it on the counter and walked away. Not typical Starbucks service. The drink was good though. Just lacking on...

Went there tonight (6:30pm)3 female employees hanging around complaining very loudly about how there supervisors had treated them, one girl in particular was screaming. Meanwhile the napkin dispensers needed to be filled, the counter top was disgustingly dirty. To top it off my drink tasted terrible because the ingredients weren't blended they were just all poured into a cup, with barely enough ice and I threw it straight into the trash. The blabber mouth needs to be fired and the other girls need to...