Suffice it to say that I’ve lived here for more than 30 years and my family and I have tried different restaurants and venues around the Sarasota-Bradenton area ever since we made this area our home, but I’ve never experienced a worst treatment as a customer than in this place! After arriving and sitting down next to a couple of ladies (more about one of those ladies next..) not knowing where to place the order, I have decided to stand up and order what we came to eat “Shawarma” and we were greeted by a person inside the food truck that simply said “We don’t take credit card payment here, it is Cash or Zelle” to which I agreed! When trying to make the cash payment I noticed that the Menu only showed ONE (1) price for the Shawarma of $14.99 and various combinations (not well specified) So I asked if one of the combinations could be with chicken & falafel and the person said “ok” but when proceeding to charges me stated that the price would be $42 (for the shawarma and “pepito” of $18.99)…Inmediately the math wasn’t adding up! When I asked “why that much” is when the person proceeded to explain that the “falafel” was separate and had an up charge! (Something the person should have said when I asked for that combination instead of waiting until I asked why the short change back)…Not enough with that, when I had ask to just have the one main ingredient instead of the combination (again, up charge Not stated in their menu!). The person still shorted me with the change and said “when you come back for the food I’ll give you the rest” (a few more dollars that they didn’t seem to have in a venue that mainly accepts cash as a payment option!?)…The worst came after I sat down on the table to discuss all of this with my wife and one of the ladies sitting right next to us and that seemed to be one of the owners, started eavesdropping and proceeded to bully us, raising his voice in anger about “taxes being charged” and with her hands up in the air wouldn’t even respond to when I had asked her “who she was and why was she getting in the middle of our conversation” she kept flailing and raising her voice! At this point I thought she couldn’t have been the owner since what kind of business owner would act this way to customers without ever asking “what seemed to be the problem?” At least! Instead when I said that the person inside the food truck had made me come back a few times for my right change she responded with her hands flying up in the air that she didn’t care and that wasn’t important! My wife begged me to leave by how horrendous that scene was! I picked up the food and decided to ask for my receipt and there it was besides the local taxes charged a POS charged when I had payed cash and no POS was used! At least none in front of me!….Business owners should never treat customers this way! Maybe is a cultural thing or not but not in the US! Worst experience of my life at a...
Read moreAs a frequent patron, I've had the pleasure of trying 75% of their menu, with intentions if trying every item! I've never walked away disappointed and ususally consider each meal my "new favorite". The food is made fresh and to your liking. There is seating outside and in the evenings it's filled with families and couples. A must-try is the mador Patacon, add your favorite protein. The flavors are unique and completely delightful. The pepitos are big and usually shared with 2 people. The cachapa is the Best in FL! I highly recommend a visit. There's nothing else like it...
Read moreSeñores tratare de ser bastante breve con mi opinion sobre el food truck...Para comenzar no tienen una Bandera Venezolana como medio de referencia y solamente les preguntamos la razon y simplemente nos respondieron "NO HAY BANDERA SEÑOR",continuamos pidiendo una Hamburguesa al cual en su cuenta de Instagram le hacen Publicidad Engañosa "Hamburguesa de Lomito",NO TENIA CARNE SEÑORES o si se la pusieron fue bien rebanada o sea el minimo de lo mas minimo a $16 para que tengan en cuenta no hay relacion precio-valor donde la proteina principal no se presento,muchas salsas y relleno sin lo principal...La atencion,me sorprendio porque el Venezolano no es antipatico y menos con un negocio de comidas al contrario,se debe ser bien amigable para vender su producto y en este caso sinceramente y tristemente botamos nuestro dinero y sin las Gracias por Visitarlos...NO BOTEN SU DINERO Y SI QUIEREN MALA ATENCION PUEDEN IR ALLA, no existe Orientacion de Servicio al cliente y sincera y simplemente NO LOS RECOMIENDO y venimos de Georgia y nos vamos con una mala imagen por lo tanto no...
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