The Pub - Naples — Restaurant in Florida

Terrible service, will not come back again.

We arrived at the pub for dinner during Monday night trivia, and put our names in for a table. We were told there was a 20-minute wait for a table, so decided to go up to the bar and order drinks while we were waiting. Most of our party did not open tabs at the bar since we planned on ordering more drinks and food once we were seated at a table. After a relatively short wait, we were showed to our table. We did not receive menus when we were seated, and were not visited at any point by a server. Finally, after a very long wait, we went up to the front of the restaurant to ask about getting menus and were handed a single menu. After another wait, we went back to the front to ask for more menus since one menu was not enough for five people. After receiving the menus, we waited yet again but still saw absolutely no sign of a server to help us. We went up to the front of the restaurant again and asked whether we were supposed to order at the bar or if there would be someone to serve us at our table, and were told that a server would be there to see us as soon as possible. After another wait, a server did finally show up to take our orders.

At the end of our meal, we asked to speak to a manager to alert them to our extreme disappointment with the service we had experienced so far. After even more waiting to speak with the manager, she finally appeared and we explained the circumstances. The manager was completely unapologetic about the situation, and claimed that her staff thought we had opened tabs at the bar and would not be ordering at the table, despite the fact that the majority of our group had already closed our tabs at the bar. I can understand why the staff may have had this thought initially, but it should absolutely not have taken three trips to the front of the restaurant just to see a server. The manager said that next time we come we should ask for her and she would comp a dessert or a round of drinks, although she didn’t even give us her name to be able to do so.

The food at The Pub was pretty good and they had a decent drink selection, but the lack of service completely ruined our experience. We are frequent visitors to the Naples area, and will not plan on returning to The...

This is a great place to sit down by yourself or even better with friends, have a drink, and reminisce about the good Ole days while you are having one. The food has been consistent and delicious. The waitresses are easy on the eyes and surprisingly attentive, and the waiters are too, I must admit . This is what I imagine going to a chippie shop in the UK and getting an ice-cold beer and some fish and chips . I haven't been to the UK yet, but if they don't give me better than what I have experienced here, there will be problems. This is more on the expensive side, but the product and service well warrants the price. As a lone diner, I was well in 50$ with tip because I am no munch . But all in all this has been a great three and more visits and consistency is key and they have naild it every time. I have been here by myself, and I have been here with coworkers. And I have been here on a date with my love and every time has been great. Thanks so much for the dining experience and sharing your tables with me and my loved ones and friends. You know my rule if you follow me. Three plus times before I write a review. You have not only met the requirements for a review you have also me the requirements of me coming to your establishment on more than on occasion. So I humbly give my stamp of approval and appreciation to my 31 followers to The Pub of Naples for giving great times and a full and satisfied stomach. Thank you, and all of your crew keep making great food and experiences. If fish and chips are your desired dish. Then this is the fish that you wish for. Thank you for reading this. You have been great. I have...

As an Englishman, finding a pub that captures the essence of home can be quite a feat, but Mercato Naples comes incredibly close. Nestled in the heart of Naples, this charming establishment exudes the cozy warmth and vibrant atmosphere reminiscent of an authentic English pub.

The people at Mercato Naples are simply incredible. From the moment you walk through the door, you're welcomed with genuine hospitality and a sense of community that immediately makes you feel like a regular. The staff are attentive, friendly, and go out of their way to ensure your experience is nothing short of exceptional.

The pub offers a delightful selection of both traditional British favorites and local specialties, each dish prepared with care and bursting with flavor. Whether you're craving classic fish and chips, a hearty shepherd's pie, or a perfectly poured pint, Mercato Naples delivers with aplomb.

The ambiance is quintessentially pub-like, with cozy corners, wooden furnishings, and a lively buzz that invites conversation and camaraderie. It's the kind of place where you can unwind after a long day, catch up with friends over a drink, or simply enjoy a comforting meal in good company.

Overall, Mercato Naples is a hidden gem for those seeking a taste of England in Naples. With its exceptional hospitality, delicious fare, and inviting atmosphere, it's a pub experience that leaves a...