Gotta say this Wendy’s location is pretty terrible. So there was a long wait despite the fact it was like 2-3 cars in front of me. Eventually, we ordered, and the girl who took our order got everything down. However, upon getting the food, she gave me the wrong order, which you know happens and it’s not the end of the world, but upon telling her what was wrong, she proceeds to talk over me and the driver multiple times as we kept telling her what the mistake was. She didn’t want to listen! She kept saying multiple times, “Oh, we’re still waiting on your nuggets,” when I just told her like 5 or 6 times that we needed something else and we got the damn nuggets. She just wouldn’t be quiet to listen.
Then she proceeds to tell us to check the food to see if it’s ours. Like you’re supposed to be checking them; you work here; why would you prompt the customer to be checking on the burgers? What if that person is sick and touching all up on the food and it ends up being the wrong one? So then, the next person would likely get that damn burger that is being touched. Luckily, it was ours, but still! Upon getting the right one, it was cold.
Y’all really need to get...
Read moreSome friends and I called to see if their dining room was open on Thursday the 15th. They said if enough employees show up then it would be. (OK?) We got there at 11:30am & the dining room wasn't open. We can see employees sitting at the tables inside. My friend and her mom walked around the building about 3 or 4 minutes checking the doors. Finally an employee came over and unlocked the door and said we can come in. The place was disgusting!! We could not find one clean table. They were all sticky and had soda marks and trash on them. There was also trash all over the floor. We didn't notice that until we had ordered our food and then went to find a table to sit at. We really had trouble getting our food down because we were wondering if the dining room was that dirty, was the kitchen also that dirty? I don't know what happened to this place but it has gone super downhill! I have to say, the cashier was very friendly though. My cousin came in unexpectedly on a lunch break and came over to us and said he couldn't find a clean table. I said we know!! So, enter this location at...
Read moreI go out of my way to come to this Wendy's. Because the crew there is such a teamwork. They are very crowded restaurant and everybody works in sync. That says a lot for a place of business. And to top it off the food is never been nothing but delicious hot off the grill I would normally get the southwest salad but it has been taken off the menu. But that's all right that Cobb salad was just as delicious. I bring my grandchildren to this restaurant from St Genevieve Missouri. Just because the atmosphere and the welcome you feel when you're dining in at this Wendy's restaurant. It speaks character of the staff. Thank you so much from one of your dedicated customers that doesn't even live in Florissant. I drive past a lot of Wendy's just to visit this Wendy's. But I will say all Wendy's restaurants are excellent. But this grandma just gets the down home feeling and treat it like your family when you're there with your family. Just a big shout out...
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