What a disappointing experience.... Went for lunch, got our appetizers, and drinks in a timely manner. It was not that busy on the inside of the restaurant. We waited for about 30 minutes after appetizers were eaten when we noticed that the table behind us had their full order(they were seated after we ordered). The young waitress was talking to the rest of the staff and we could hear that our pizza was delivered to the wrong table and she was just realizing this. They had given the table behind us our food... no big deal BUT the table behind received their pizza and a full on apology that we could hear. NOT ONCE did anyone come up to us and apologize and NOT ONCE did a manger come up and explain the situation. We knew what happened and were listening to the staff decide what to do. We had to flag someone down to get our check.... they offered ZERO help in the situation and the apology from our waitress was "Sorry, I had to deliver drinks to another table outside and then I was going to tell you"... at this point we are done and leave. I called a little later to apologize for some language that we used that was not appropriate and told the manager the situation and realized as I was talking to him, he never told me his name and he was the one we asked for the check and he gave LITERALLY THE SADDEST APOLOGY EVER!!! He did not offer any help at all and the apology was like brushing me off. I will think twice about revisiting this establishment as the staff would rather avoid a hard situation and try to make it right. I work retail so I know this could have been handled in a better fashion and I am very surprised that NOT ONE EMPLOYEE addressed our party. The poor waitress had to take in all of us giving our two cents as the manager could care less to address the situation with us and let her just flounder and keep giving us excuses as to why we were not helped. We did pay for our appetizers and drinks but goodness!!! HIRE BETTER STAFF WHO CARE ABOUT...
Read moreJuly 12, 2020 on arrival being yelled at from the single waitress stating there was no inside dining and she was the only waitress and to be patient. 15 minutes in we are getting drink order and table wipes off with multiple excuses of why they are short help and new person inside running computer but doesn’t know how to wait tables. That should of been the final sign for us to get up and leave! Additional people arrived and were yelled at the same in the middle of our order being taken. Order was placed For two pizzas and 10 minutes later we are told they are out of Alfredo sauce. We order a different pizza and than another 5 minutes later we are told they are out of chicken for the Robinson pizza. We ask what they have on menu that has all ingredients and told they are getting close to running out of cheese. A pizza restaurant running out of sauce and cheese?? One hour in and we are just getting our food and generally the food we have had multiple times before has been good and this tasted horrible! Officially not going to be a patron to this local restaurant any longer with this experience. I believe others will be in the same camp that I watched sit down for 10-15 minutes and never get their drink order or acknowledged and got up and left. Maybe the owner should be doing more random visits to ensure they are not losing business...
Read moreA small indoor seating area, but was clean and cozy.seemed like a family owned Italian joint. Very pleasant staff and super quick. It was a seat yourself place, and we were served immediately. Apps came out super quick and were all very good! Loved the breaded mushrooms & small portion of bread sticks - the marinara sauce was delicious & my son loved the fries-he really really loved that the chef brought him a small pizza dough to play with while we waited! My son has autism and this truly was special for him and kept him busy 💓💓 we got a suprema pizza and a size lg- it was very big ! & The pizza was so so good. Lots of toppings evenly across pizza and that crust was so so good and crunchy on the bottom & it all tasted so yummy. It's a new York style pizza. I definitely recommend going here. They also serve coke products & craft beers and small selection of wines by glass & bottle. I heard from nearby table the chicken Alfredo is super good too & the calzones & salad I saw go out looked delicious and LG portions. I need to go back for the cheesecake too!We will be back 💓...
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