The ice cream here is phenomenal! Me and my partner went for the first time today and had a million questions to ask about the flavors. The young man who helped us was so kind and knowledgeable about the ice cream he was serving. The only reason I can't give 5 stars is they way the employees were being treated by the manager or owner. She was behind the counter berrating her employees as they were trying help serve patrons. Interrupting the young man serving us to bombard him about something he didn't do durring a rush. Number one you shouldn't address your employees in front of all of your customers, that isn't good business practice. To lecture your employees about health and hygiene while you are behind the counter with out a uniform hat or hair net is just hypocritical. And she brought her daughter along who looked like she was helping herself to ice cream behind the counter. Who also was not wearing any kind of Handels anything. Again the service we received was great but I do not approve of speaking to your employees in that way, she should have more respect for the people helping keep her store open...
Read more'23/3 1st time customer/review: -- Plenty of free parking in large shopping center. For mobility impared, 2 spots at front door, otherwise, be prepared to walk. -- Walk up counter order (LONG line Saturday night, be prepared to stand (think amusement park line that moves, but line nonetheless). -- WOWZA, 45 ice cream flavor plus 4 sherbert/ice and one vegan. Stellar flavor and texture! Best around! [Caveat #1 is NO pictures or ice cream view...just flavor names on overhead board. Even menu online has no pictures.] -- Very large portions, so take note when order. Yes, scoops, cones (handful varieties), shakes, sundaes. -- Only drinks in cold case: Canned Sprite, Coke, Diet Coke, A&W Rootbeer, and bottled water. -- Seating inside (caveat #2): only 12 bar-type high chairs overlooking busy workers scooping out of metal freezer bins, and long bench along front glass windows plus personal-space crowded by patrons in line--no tables -- Seating outside: wrought iron fenced, plenty of tables with sunshades. That said, takes full setting sun, and facing busy parking lot. -- Catering...
Read moreI do not frequent ice cream parlors very often — I am a chocolate cake/frosting/brownie lover. But when I saw that a new ice cream brand was opening a store in my town, by the CVS where I shop, I was curious. I’d never heard of the Handel’s ice cream brand before.
I made sure to be there opening day, and WOW, it did not disappoint!! This is legit homemade ice cream, with huge scoops and so many fun and unique flavors to try. And well-priced at $4.50 for a huge single scoop. Totally worth cheating on my diet for!
I brought my then-2-year-old-son with me and read him the flavors. He picked “Blueberry Cobbler” and ate the whole scoop himself! He has been obsessed with “Handel’s Blueberry Cobbler ice cream” ever since, and won’t eat any other ice cream now. Seriously! I’ve tried to fake him out (he’s now 3), but this kid knows his Handel’s ice cream. A total win!
My one complaint/suggestion would be to have staff wipe down and clean the inside bar and outside tables every 30-60 minutes, as they get sticky and dirty fast from all...
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