McDonald's — Restaurant in Folsom

Honestly idk why I even come here anymore. The prices have risen so fast that Mcdonalds is no longer the cheap-but-poor quality option we all knew them as. Now its one of the most expensive but still poor quality options...

The nail in the coffin for me was trying to buy a soda today. Ill usually buy my drinks at a gas station for 1 dollar but since mcdonalds is the same price, ill sometimes stop there if its more convenient. For YEARS i would just pay for a soda, tell them to save the cup, and reuse one that I keep with me to reduce waste. My cup is a little bigger than a large, but since they offer free refills anyway, and they dont have to print and discard a cup, it seems like a win-win for both of us, not to mention the environment.

Well, the brilliant managers at mcdonalds have decided this is no longer acceptable and have begun to strictly enforce refill rules, and refuse to let me use my own cup. Now, mcdonalds has increased waste and reduced customer satisfaction, for what seems like no reason. I could still buy a large drink, chug a few gulps, get a refill, and they would be out the same amount of soda, PLUS a cup. This really blows my mind because reusing cups seems like such a good way to reduce our footprint on the earth, while also saving the business money.... Who is making...

I don't expect much when I go to McDonalds but this has got to be the worst. My wife and I went in at 530pm to order some dinner. After placing an order and waiting, I noticed that one of the items I had ordered wasn't on the receipt. When I told the counter fellow, he said that I did not order the number 3. I said that I did and my wife affirmed it. He was acting like I was crazy and I'm sure I referred to him as the donkey's cousin. Then he said that I has to leave his restaurant. I said fine and started asking him for his name (Jeremiah) and his bosses name. He wasn't a fan of that and threatened to call the police. My wife and I left and will never be back. I will be calling his boss and the franchisee and the McD Corporation as this is TOTALLY unacceptable. I'm not a 17 year old punk and I'm certain that I don't deserve to be treated like...

Had a BOGO coupon to use, was the only reason I went there, ordered through the drive-thru, told the employee that I had the coupon, everything was fine, told me to pull forward, then another employee at the window told me the price of my order and it was way more than it should have been, so I told him I had a BOGO coupon and he tells me that "No you don't", I said yes it is right here, he says "No, No, not a coupon, that promotion, not going to take, you pay $xx.xx", I said I no pay $h1t# without coupon, so I don't want the food, then rolled up my window, he clearly wasn't going to budge and there was a line of cars behind me so wasn't going to talk to a supervisor or anything and get my food spat in. Horrible customer service, even for fastfood and for how bad costumer service...