Eaton's Fresh Pizza - Hickory Street — Restaurant in Fond du Lac

Worse than awful. Two words come to mind when I hear the name Eatons Pizza and those are Thieves and Liars. I ordered off the online menu by phone. The order was accepted but once I picked up the order for my office at my office, they had arbitrarily changed it since the items on the online menu are not available, so the employees at Eatons, w/o our knowledge, changed our order to what they thought would be best. It wasn't. They had our PH# to ask about changes but they chose not to call. They could have simply stated that what I was ordering was not available but they chose not to do that either. They were to correct their mistake by sending a free sandwich coupon but that never arrived. So for the sum total of $4.29 Eaton has lost quite a few customers and as much bad press as this office can provide. I hope it was worth it in the end Eatons but I wouldn't know because we do no make trade with THIEVES and LIARS. Will never go back and will make it worth anyone we deal withs while to never go...

I'm giving you one star today for the employee (manager?) that got aggravated when I asked for pizza topper. I've been a long time customer but having someone step forward and in a demanding tone tell me "It's on there", well, that BS doesn't fly with me. I'm sorry, but if there is such a small amount that you also have to tell me to "look closely as it's mixed in with the toppings", then you don't have a clue as to how to make an Eatons pizza.

The employee that brought my pizzas, to give to me, was making a client happy by providing me a small bit of seasoning to add, for when I got home, and your attitude put him on the spot. Way to go for downgrading one of your co-workers in front of everyone in the store.

Your attitude, over $.05 worth of seasoning, isn't...

Used to love coming in here but the customer service quality is just gone. When I walked in along with a few other customers none of us were greeted at all which wasn’t a big deal but then after I ordered my sandwiches and was rung through I was walking around the store waiting for my name to be called like usual and I return to the counter after a few minutes to find my sandwiches that were toasted now cold because they just put them in a bag with my cold cheese and sat them on the counter and left it. I don’t know how long they had been sitting there but this was by far the worst customer service ive...