Subway — Restaurant in Fontana

I went today on 01/30/24 around 10:45 am with my mother and sister . I asked the young man for two sandwiches. He asked if I wanted any other sandwiches and I said no because my sister was not sure if she wanted one. When he was taking out my sandwiches from the oven I asked for another sandwich because my sister decided she wanted one after all. At the same time another customer walked in. The young man then told me I would have to wait for my third sandwich until he helps the other customer because he had asked me if I wanted any other sandwiches and I had said no. I then told him he has not even finish preparing my sandwiches and nor has he charged me for them and that I wasnt done ordering, therefore he still had to continue helping me. He said that's the rule and that I have to wait. He said it was first come first serve. I asked him to show me where it says that because I did not know that was their rule and that at no other restaurant have I been told such a thing. I also told him if its first come first serve then you still need to help me first because I was here first. He then told me his manager had told him to do it that way and if I didn't like it then to leave. I told him I was leaving and that I was not paying for those sandwiches that he had not even finish preparing. I asked for his name and he refused to give it to me. I then left with no sandwiches. The young man was very rude and I will never go back to that place again. Also the place was very dirty and they were only selling...

This subway is terrible especially the service and should be shut down on today 6/22/2024 6:54pm I ordered my sandwiches online wasted my gas only to get there and have them tell me they don't have cold cuts so I asked for a refund then all of a sudden the worker says we'll wait we have them but we have to prep them so im like ok then as she finally starts making my sandwich i ask for mayo then they say they don't have mayo and I don't want my sandwiches without mayo so again i ask for a refund and the girl starts disrespecting me and getting smart saying i been bothering them since i came in but im like how is me asking for a refund bothering you if anything i should be upset for wasting my gas and having to wait for a refund on my card and still have no dinner so at this point now I'm getting mad and really went off on this very disrespectful worker I will never go back to this subway I see why they don't have customers and they never have the product to make the sandwiches it's best just to go to the one...

I've been to this subway over 50 times and I've never had any problem until recently. There is a employee who is a female (i would describe her as Arabian or Muslim). She is extremely unprofessional, super slow, and EXTREMELY stingy with the vegetables (lettuce, spinach, pickles, etc) and the sauces (mayo, mustang, ranch, etc). She has made my sandwich a couple times and every time i have problems with her. She acts like she is paying for the vegetables and sauces, extremely stingy, especially when you ask for more. This lady also has a bad attitude and cannot seem to understand or hear what people are saying. I've asked for multiples of something and she will only give one every time and i have to re ask. This is not the type of person who should be working at a subway. Customer Satisfaction is the last thing on her mind. I'm giving the actual store 5 stars because it is a great subway besides...