Wendy's — Restaurant in Forney

I decided to go inside the restaurant because the last time that I used to drive through they messed up my order. Sadly going inside did not make a difference. I ordered the classic pretzel bun with bacon it's the number 11 on their menu. The restaurant was clean there wasn't that many people in there at the time my order was taken and it arrived quickly I opened up the bag and ate a fry and the fry was cold to the touch and did not look very appealing I decided to open up my sandwich and inspect the contents. My chicken sandwich was a disappointment because the American cheese that they put on it wasn't even melted so that showed the temperature of the chicken patty was cold it looked old the cheese sauce and honey mustard sauce that was on the sandwich was such a small amount it's almost like they forgot to put it on there. I asked for my sandwich to be remade and be remade the way that is advertised and that is with Muenster cheese and I don't mind waiting for a chicken patty to be freshly cooked they told me 7 minutes I said no problem may I please have extra sauce. When I received my sandwich the second time they put the correct cheese on the sandwich but no extra sauce I inquired about the extra sauce and they accommodated my request and gave me some in a little container to take with me I did not sample the French fries. I arrived to my destination to eat my food and the french fries had so much salt on them my fingers were greasy and gritty from grabbing the over salted french fry. My sandwich was hot and definitely better the second time around. I'm not sure if I will visit this location again because this is not the first time or the second time that my order has been incorrect. I've given this location enough opportunities and I do not feel that I should have to go behind them and check my food after...

FOR STARTERS ME AND MY WIFE WENT OUT TO GO SEE A MOVIE. WE HAD A LITTLE TIME TO WASTE BEFORE OUR MOVIE STARTED. SO WE CAME TO THIS LOCATION LOCATED NEAR THE THEATER. THIS LOCATION IS THE MOST NASTIEST AND THE MOST DIRTIEST WENDY’S ME AND MY WIFE HAVE EVER BEEN TOO.. WE ORDERED A CLASSIC CHICKEN SANDWICH MEAL, ALSO A CHICKEN BURRITO MEAL. THE CHICKEN SANDWICH WAS COLD AND SLOPPY AND THE BURRITO CHICKEN WAS HARD AND STALE LIKE THE MEAT HAVE JUST BEEN SITTING OUT AND THEY SERVED IT LIKE IT WAS FRESH AND IT WAS NOT.. THE STORE LOCATION WAS TREMENDOUSLY DIRTY, WE WAS CAUTIOUS ABOUT GETTING DRINKS FROM THE DRINK MACHINE. IT WAS SO FILTHY, THE RESTAURANT WAS TERRIBLE AND THE MEN BATHROOM WAS A SERIOUS HEALTH HAZARD FOR ANYBODY TO USE AND TO THINK THAT THE MALE EMPLOYEES USE THIS BATHROOM AND NOT PROPERLY WASH THEIR HANDS AFTER USING IS SERIOUSLY NASTY. SINK WAS STOPPED UP, NO SOAP TO WASH MY HANDS, SO THAT TELLS ME RIGHT THERE THEY DO NOT CARE ABOUT HEALTH CODE!!! I WILL BE CONTACTING THE CORPORATE OFFICE ABOUT THIS LOCATION. BECAUSE WE ARE BIG SUPPORTERS OF THIS RESTAURANT COMPANY AND THIS LOCATION IS TRULY DESTROYING THE REPRESENTATION OF...

I came through the Drive-through While the staff was very friendly my order was incorrect. The gentleman at the window made a comment I could see the frustration on his face talking about how his coworkers were making mistakes on the orders. I told him to hang in there. Very nice young man and when I arrived home to eat my meal I found that he was 100% justified in his statement as my order was incorrect. I attempted to call the store my times and I was hung up on 3 different occasions and one time someone answered the phone and stating whatabugerThen they begin to just putting my call straight to voice-mail which doesn't give you a option to leave a message. I am not understanding why a simple answer of the phone to correct an order they messed up is Such a task The staff are young but yet very respectful however the management on this shft need to adjust their manager theories because obviously this location is not running smoothly. I asked for a particular Burger for a reason because I am highly allergic to pickles yet that's what I had...