Einstein Bros. Bagels — Restaurant in Fort Collins

I think the way my English friends would say it is that this Einstein Bagels location "can't be assed" meaning that they can't be bothered.

I ordered 3 cheese bagels and 2 blueberry bagels, with two tubs of cream cheese. The young lady pointed out that I could save money by ordering 6 bagels - ok, great, give me another cheese bagel. That was nice that she asked, thanks for that. However, the 'splaining about the difference in cost for premium bagels felt like I was in a Starbucks, not using the right words to order a 12oz regular coffee.

I was the only customer in the store. I know there were at least 3 employees in the store working, but after taking my money, she busied herself with other things, rather than filling my order.

Another customer came in, she took care of them. How hard is it to put 6 bagels in a bag and hand it to me? Apparently really hard. I got a Spinach Florentine bagel instead of another cheese. BTW, Spinach Florentine bagel looks nothing like the picture that they show on the menu, but more importantly, how hard is it to pick out 4 cheese bagels? The lump of wilted spinach on top of the bagel would be a dead give-away that it wasn't a cheese bagel. Won't be back.

Hire people that care about the customer's time. Hire people that can fill a simple order. Waiting extra minutes for bad service is irritating.

(added) I did reach out, got a reply from BagelBrands.com which is a Panera Company - I didn't know that Einstein Bros was owned by Panera. "We have passed your note along to the regional manager to address this issue with this team. Thank you for bringing this to...

First off, Donut Haus in Loveland is way better than all breakfast. Now a review. Went in and was kind of unsure about a what to get for some people at work. I asked about the gourmet stuff and instantly was told that was a catering order, that’s fine and understandable. I was willing to adapt my order to whatever, but instead, I just kept getting talked over and repeated at three times that it’s catering and they can’t do the order. Cool, shut up for a sec so I can change it to something you can do. The staff could have listened and taken an order instead of being defensive about what is catering, and given me a chance to even speak to get regular bagels. Rude for no reason and impatient and I was the only person in the line/waiting area after everyone had already been served and left the building. Had someone else go in and get regular bagels but I’m not coming back to place where I can’t even place an order without be haggled about your processes when I’m adaptable and would have just gotten...

This iconic bagel shop is an excellent breakfast joint, offering not only some of the best bagels around—crispy on the outside, soft and chewy on the inside—but also an extraordinary hazelnut coffee that’s rich, smooth, and perfectly balanced. It may be a chain store, but this location is set apart. The inviting aroma greets you at the door while the warm, welcoming atmosphere makes it easy to settle in and savor every sip as you wait for your food. Whether you're a regular or a first-time visitor, the staff make you feel right at home, elevating the experience beyond just great breakfast options and coffee. Their hazelnut coffee is particularly out of this world! A must-visit for anyone craving a perfect start...