QDOBA Mexican Eats — Restaurant in Fort Collins

In response to politics being pushed on customers at this store and an employee cursing out customers, I sent this letter to Qdoba corporate and the GM:

Dear GM,

I had an unfortunate confrontation with a young brunette woman at your Harmony/South College store who claimed to be the manager. She was wearing a pin on her visor while working behind the counter that said, “Keep Abort* Legal”, along with other political pins.

Regardless of political side, I was shocked that a business would allow employees to wear controversial political messages that could potentially harm or offend customers. I calmly asked the employee why she would wear a message at work that could offend or alienate customers. She replied “Ever hear of free speech?”. I told her that I had actually heard of free speech, but that this would be appropriate on her free time rather than while on the clock at a business that I regularly support. She then cursed me out, told me to leave, flipped me off with both fingers and stormed into the back with customers watching.

I encourage you to review the security footage, hopefully with audio. This happened at 250 E Harmony Rd on 6/20/23 @1215 pm.

Can you please tell me:

Do you see this situation as a problem, and if so, how are you going to address this with your employee?

Does Qdoba or your store allow employees to promote political agendas, of any side, while on duty that can alienate a segment of the population?

If the answer is “yes” , does Qdoba or your store deliberately promote partisan beliefs intended to make customers that hold diverse or opposite beliefs feel unwelcome at your store?

Do you think it’s a good idea to place people in management positions who allow their own convictions to overpower their ability to resolve conflict and de-escalate situations?

Do you allow employees, under any circumstances, to curse at customers and flip them off?

On a positive note, at that time there was a gentleman and young lady on duty who were courteous and professional, and provided a...

Qdoba is the ONLY fast food place I’ll eat. There are plenty near where I live, so that’s convenient. But Why is it my Only Fast Food? • Consistency—they have that down. • Healthy Choices—there are bins of “heart attack on a plate” type food (red meat and cheese), but I ignore those in favor of chicken, tasty veggies, guac, brown rice, black beans, etc. Lots to choose from, so you can easily tailor your burrito to your taste. Try that at the crappy burger joints that people kill themselves with. Heart disease is the number one medical killer, and eating something that is more than a third animal fat is slow, painful suicide. • Quality—I’m originally from the west coast, where authentic burritos can be found pretty easily. No so here in my Colorado town. Just because someone is from Mexico doesn’t mean they know how to cook. Qdoba has, while not authentic east LA flavors, at least pretty good flavors. They’ve figured it out. • Price—a burrito is a little over $10 at this writing. Covid raised all food prices and greedy companies refuse to lower them. So, these “giant tubes of food” as I call them (for best results insert in mouth and squeeze from the bottom up -) are a relative bargain. • Calorie Counts Clearly Displayed. ++ • Speed—I’m retired so can go when others aren’t there, but still, for made to order food, it’s fast.

I wish they’d bring whole wheat tortillas back. But you can’t have everything.

Cold ingredients take away flavor, so I always get my burritos to go and put them in a frying pan for a few minutes, turning to brown the tortilla. Then it’s...

Horrible service! I did an online order tonight and accidentally chose this store. Usually for lunch my coworkers and I will order from here since it is closer to our work but I live by the Elizabeth one. I didn't want to cancel and have the food go to waste so my husband made the trip there. I should of just cancelled! He got there and when checking the order my burrito was not in there when he mentioned it he got a sarcastic reply are you sure did you really look! He said yes and showed them the bag. After rolling her eyes the employee started making the burrito and he also noticed our chips and queso were not in the bag as well. He mentioned it and the employee rudely put her hand in the bag and pulled out a bag of chips and shook it at him. My husband then told her those were for his nachos. She opened the bag to verify and she sighed and walked away. He was thinking she was going to get it but no she just started helping another customer. He had to ask her are you going to grab it? She did with a ton of attidude and while rolling her eyes. Never from ordering her from again and I am going to make sure my co-workers hear about this...