Arby's — Restaurant in Fort Lauderdale

Update: Management still a issue at this location. Called at 9:20 to ask when the inside closes and was advised it was about to close. We decided to go to another eatery in the area, drove by to find the inside was supposed to close at 10:00 (sign on door) but they had locked up. (rating down to 2 stars for lack of management consistency)

The food ranges from passable to very good. This Arby's was due for a makeover for almost 2 years and it was finally done in the last 6 months. Unfortunately, they continue a habit of closing off sections of the lobby well over an hour before the lobby is actually closed. I don't mind that in general, but using strong smelling cleaners and detergents to mop the floors is a great big "No No" in my book. Really this should be left till after closing time. As opposed to wiping down tables which if it is done as the night progresses would not be a big deal to do.

I've rated this location at 3 stars. 4 stars for general food quality, 5 for cleanliness, 2 for service, 3 for value.. Plan on waiting if you visit after 8pm for a number of things. I don't mind if they are hot, crispy (properly cooked), and fresh. But when they hold out french fries under a heat lamp because they are waiting for chicken to complete I then have good chicken and soggy stale fries. (I consider this a service problem, not a food quality problem) Be aware that the Arby's roast beef is essentially the same as it has been for decades. It is notably salty, but don't attempt to put it in the same class as home-made roast beef as it's not the same. But it is good and their sauces are a nice enhancement to the basic roast beef. Fried chicken sandwich is quite tasty.

But, some of my favorite menu items have been taken away in the past 6 or so months and I was told "that was seasonal". Hmmm well the season was over two years (chicken salad sandwich/wrap)

This location also seems to have a problem with consistent portion sizes, particularly with fries.

Overall this location has gone down in recent months apparently due to...

Today was the first day in my life of going to Arby's to receive a roast beef sandwich that looked 1/2 raw. A large portion of the meat was pink. Being that this is Arby's and not a steakhouse I prefer to have my meat cooked. I went to the front counter and spoke to the general manager Olivia, I showed her the sandwich and how pink it was and explained I could not eat it because it was raw. I said it was under cooked and I would like a new sandwich. She said no and offered to microwave the sandwich. I said no, I don't want it microwaved I'd like a new sandwich with cooked meat. She said no again and asked me what I wanted to do. I told her to just keep it that I wasn't eating it. It really upsets me that she feels it's okay to serve uncooked food like this when she is a manager. It was a plain roast beef sandwich. It didn't even have cheese on it. It was visibility not cooked. Honestly I wish I would have taken a picture but I didn't because I thought I would get a cooked sandwich and didn't plan on leaving this review. But considering she was okay with me not eating lunch after paying for my meal, here it is. For everyone's safety, since the manager does not care, I am going to alert the health department to this location for serving raw/uncooked meat. Hopefully Arby's sees this post and does something about this locations poor...

Arby's has always been an occasional treat for me. It can sometimes be a couple dollars more expensive that other fast food restaurants and that's a partucular challenge because this location is right next door to a Wendys -- which I constantly have coupons for. Arby's has an app as well, but their deals aren't as enticing to me. But when I have the few extra bucks, I love stopping by this particular location. The Manager and his staff is ALWAYS friendly, helpful, professional, and efficient. The restaurant is clean, and the food is consistently tasty. My only complaint is the wheat bread for my Marketfresh sandwich tends to be dry, to the point that I'd almost describe it as stale. But all in all, it's a satisfying visit every time, and I have to resist ringing their bell every time to indicate exceptional service, because their stardards are higher than most other places. I reserve my bell rings for times when they rise above even...