Want to start by saying didnāt order anything. Didnāt have a glass of water even. Just took a friend visiting from out of town but was my first time there. Looked at Facebook and Internet website before going to get idea of place. See who was playing and what genre of music. Nothing is stated regarding $5 cover charge or 2 drink minimum. Arrived, and the door is unmanned. My friend and I walk in and sit down with another couple. After an hour a waitress comes over and asks if we want anything. I say no, friend said water. Woman brings water and then says thereās a $5 cover charge tonight. Friend says are you charging us because we arenāt buying drinks. No acknowledgment of my friend. No conversation or statement of the 2 drink minimum or that we are being charged $5 because we arenāt eating or drinking. I would have left before I arrived if I knew there was a 2 drink minimum because I donāt drink. After another hour as music is winding down, we decide to leave. After weāve left the building the woman comes out ranting about the cover charge. I said very calmly maāam why am I being charged and didnāt even have water, and was left sitting an hour without acknowledgement? She mentions the cover charge again. I gave her $5 while mentioning that no where does it say thereās a $5 cover charge. She attempts to point to a very tiny chalk board in a very dark spot on the building very illegible writing mentioning the $5 cover. I said maāam no way did we see that and no one is working the door presenting an expectation to your customers. She didnāt even know if we were old enough to be in the bar. I would never go back because they are unorganized and rude. Make the rules clear, acknowledge customers when they enter and be sure to post the cover charge and drink minimums in writing on all platforms so thereās are no surprises or room for confusion. I will have to listen to jazz and blues at other venues in broward county because blue Jean blues šš½...
Ā Ā Ā Read moreOk, BJB aka Blue Jean's Blues, is a Hidden Jewel! They serve not your average bar food, respectable drinks and Real Live music. The location, is tucked away in-between a group of stores, restaurants, and bars. It's Dark (don't be deterred) inside all the time even though 'Happy Hour' starts at 11 am. (There are little cafe tables/chairs outside if you need a dose of lightš) The Bartenders are welcoming, kind and funny! The location is prime for tourists (being centrally located near the hotels, intercoastal and beaches, however BJB has a loyal following of locals as well. This is no surprise, because because insiders know, there is nightly music featuring Jazz, Blues, and Rock & Roll with some of the most raw talented singers and musicians on the Southern Floridian Circut!! The crowd is eclectic and lively. You have the group of Ladies hanging out (ages 20-90), a possible tryst in the making, couples that may just want to come out and dance or merely a inquiring soul who wants to listen to some great live music. Now here is the Ahhh-mazing thing. They have 2 different featured performances (4-6pm) or (8-12am)!! You may even see a fellow musician sitting at the Bar listening, enjoying, vibing who will jump up on stage impromptu and bust a move lyrically (what a treat)!! We actually went a couple of nights and always stop by when we're in town. Monday night Kat Riggins (petite powerhouse) Tuesday was Ms.Val Tyson and Band (Gracious, Talented, Generous) who brought a tear to my eye with her tribute to John Singleton. Fabulous evening and thoroughly moved! Ohhhh and Pizza thin crust loaded with flava!! Drinks were on point. You don't need a designated driver when you can stroll (gliding by end of night) back to your accomodations!!! Here's the lowdown, If you don't stop by BJB at some point this Summa, you're...
Ā Ā Ā Read moreI am deeply disappointed to share my extremely negative experience at your establishment. My friends and I were subjected to shockingly rude and unprofessional service from two servers, Denise and Diane. Their behavior went far beyond simple poor service; it was discriminatory and frankly, abusive.
Instead of welcoming us, we were treated with disdain and hostility, making it abundantly clear that our presence was unwelcome. This was evident in their demeanor, lack of smiles, and blatant disregard for our needs. Their actions were not only unprofessional but also targeted; we believe the poor treatment was directly related to our race of our large party.
The specific instances of unacceptable behavior include: throwing straws and sugar packets at members of our party, and refusing to provide a beverage to one of my friends, then attempting to falsely charge her for it. This is simply unacceptable behavior from any service staff.
While the music was enjoyable, the overwhelmingly negative impact of the appalling service rendered by Denise and Diane completely overshadowed any positive aspects of our visit. I strongly advise anyone considering visiting this establishment to carefully consider this account before doing so. I hope this serious issue will be handled to prevent similar incidents in the future. Such blatant disregard for customer service and potential racial bias is completely unacceptable.
I was surprised to learn that Denise and Diane are the owners of this establishment. How...
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