Wawa — Restaurant in Fort Lauderdale

It’s WAWA clean for a gas mart WAWA is what they all should be. If you’re looking for a polite cashier you may have to look harder it’s a lot easier to find the donuts by the front door don’t look behind the counter. If you want to be ignored say how you doing to the one with the beard. Say thank you and think as you walk out, isn’t he supposed to say thank you. It felt like he was trying to make me feel uncomfortable and it worked enough for me to write this on Sunday July 7, 2019 hoping management will see and correct it. It could be a problem if another person like himself was at the register on the other side of the counter. He was very nice and talkative to the girl at the other register though as he thought he was impressive. I read people well it’s my practice and it’s painful to watch someone who tries to make someone look bad thinking it makes him look better don’t these guys realize how obvious they are? I wonder if it’s working well for him? Anyway the store itself it’s WAWA the cashier I wouldn’t keep he’s going to be a problem in some situation. I bet he’s the manager. It won’t stop me from going back I just don’t think he’s going to work out. Remember when you’re at work that any idiot with a phone can give you a bad review. I would have given five stars if not for the cashier. Remember if you read this Mr. Cashier, you’re just a cashier it doesn’t matter how hard you try to impress that girl you’re still a cashier. At least you do have a job. Try to be a little nicer to the customer and don’t make him feel like you would if you tried to shake your boss’s hand and he left you there...

Lets start off with the food service workers and their section of operation. Please tell me why most if not all of the workers use the same gloves they initially put on their entire shift without changing them per order? Why aren't the work areas wiped down with a clean sanitizing cloth as food scraps are collected per use, counter top, microwave, food storage areas hot n cold etc.? Why when ordering hot items the customer is told "we donot have anymore of this or that" , but we are not offered substituted replacements or cost decreases? Why workers put on gloves without washing their hands with soap and water and thoroughly drying them Why are serving utensils sitting in a liquid solution but is removed without rinsing and thoroughly drying them before using? PLEASE DONOT LET SEBASTIAN IN THE FOOD SERVICE AREA EVERY AGAIN (NEVER)! Please open second and third register when there are 10 or more people in a line. Please assign a dedicated person to receive, execute and complete uber orders ONLY (Please). I spend a lot of money per week shopping at wawa for gas, perishable and non-perishable items as well as miscellaneous things. Please take the food service crew back to class and training. We the customer are at risk for food and air-borne illnesses. Most of important allow the lead supervisors and higher-ups to delegate tasks and services to the employees with the necessary skills, knowledge and speed. Thank you wawa for all that you do but the above issues need to be reviewed and...

Im changing my review. I anticipated the opening of the broward blvd location and it was all i expected when it opened. Excellent customer service, food, etc. Customer service has been in a constant downward spiral in the past fee months. Associates are rude, condescending, and disrespectful. Not all however, i dont want to paint all associates with a broad brush. There is a tall associate, with brown twists in his hair that is rude, always has something sarcastic to say to a customer,,he corrected me once on how to say "four", not sure why. This evening, i asked was his register open, he looked at me snd said, "if you dont know i dont know", and i observed him being extremely rude to a customer before me who simply inquired about the cost of his items. Im sure this kind of customer service is not indicative of the the level of service that WAWA prides itself on exhibiting and im hoping will be rectified immediately. My family and i are loyal customers and reward members,, and customer service like this is unacceptable. The employee described should be retrained on what exceptional customer service is. I will forward this to appropriate personnel at...