Wok Bar — Restaurant in Fort Lee

Warning! This restaurant forces you to pay for orders they mess up. Not only that, the register lady will lie, gaslight and yell at you in front of other customers, then force you to pay for their mistakes. I’m livid as I write this review as I’ve never been treated so poorly at any restaurant, especially at a place that I’m a friendly regular at🤬

My husband and I stopped by last night, ordered our regular skewers. When I ordered at the register, the waitress lady asked me “do you want the chicken tender?”. I told her yes and I want the “the fried chicken one, the chicken tender”. The register lady typed in the order on their computer at the same time.

3 minutes later, when the waitress lady was putting down the plate on our table, I immediately noticed that they gave us a chicken skewer instead of the chicken tender. I politely pointed out to her that there was a mistake on this untouched food.

This waitress lady, who is visibly scared of the register lady B, decided to “forget” that she said “chicken tender” herself a minute ago. She then called the register lady who came to our tabled yelling “YOU said chicken, YOU said chicken” before I could even speak.

I was taken back by the rudeness, so I told them that I know the menu really well and I said chicken tender (because I know that “chicken” is not “chicken tender”). I’d like to just exchange this one skewer.

At this point, it’s clear that the register lady B didn’t hear my order correctly (I know the menu in both English and Chinese, and I read off the menu when I ordered). The register lady started yelling at us “NO exchange, YOU said chicken. YOU said chicken! If you want chicken tender, you need to order more”.

At this point, I don’t want to argue over a $3 dollar skewer plus she was yelling at us in front of the other customers. I threw this skewer on the side, paid then left right away. The whole time, there was not a single “I’m sorry this is not what you wanted” or “I’m sorry for yelling”.

I can’t believe a restaurant that’s charging close to $4 for a teeny tiny piece of chicken is telling a loyal customer to eat something they don’t want to, and pay for the wrong orders THEY made. I’ve never experienced this kind of abuse from any restaurants!!! Most restaurants would be happy to exchange a wrong dish since you can’t tell people to shove in food they DON’T WANT and pay for it!!

I do like the food but I will never go back again, just to avoid these two women. Lying and yelling at a regular customer over a $3 skewer boggles my...

I’m in love. Every bite of tender, fatty beef, the chewy yet aromatic bean curd rolls, bok choy soaked in spicy but flavorful broth....reminds me of my high school days back in Shanghai. I would go get malatang with my friend before we go to our math tutoring class...after picking out and putting in the ingredients we wanted into that white, worn-out plastic bowl, we wait for them to slowly boil behind the drapes next to the counter. we would look over to the counter over and over again, anticipating. And when I see that steamy hot bowl of deliciousness being brought to our dimly-lit table, all of my stress and weariness gets washed away.

I’ve had malatang in other places like Manhattan too. It was good, but something was missing—it is the essential final touch of malatang, peanut and sesame butter. The texture and extra layer of flavor it adds to the bowl simply cannot be replaced or overlooked without the bowl being soulless.

Last night, I stumbled upon Wok Bar on Uber eats by chance. As lethargic as I was, I didn’t expect much. But the moment I got the delivery, I smelled a delightful, nutty aroma reeking out of the paper bag. I wouldn’t bother you with the details, but it was good. It was so good that it healed my half-broken heart that has long suffered from homesick, from the reminiscence of those late nights where I buried myself in practice exams and papers, of those innocent times that could never be...

Had to charge my EV and saw this spot open. Really wanted some ramen / soup today and this hit the spot!

Hotpots I go to are usually all you can eat but this one was different! You grab a giant bowl and pick out all the stuff you want from their open fridge. It makes getting what you want so much easier because you can physically see what you want to add to your hotpot. Then they weigh it and charge you based on the weight. I believe its $15 per pound and I ended up making an impressive $37 because I eat with my eyes too much. The food quality is great and I wish I had chosen a higher tier of spice but I played it safe and went with the tiny spice.

Funny enough, I had a couple near me talking about how Hao De Lao (another hotpot place) had extreme spice that was numbing and I almost laughed because that place is the same exact reason why Im more careful with my spice choice hahaha. The spice here is pretty easy to deal with and very flavorful.

Definitely gotta go back next time I...