Jin Jin Fort Walton Beach Chinese Restaurant — Restaurant in Fort Walton Beach

I hate to have to leave this review but after the way I was treated (on top of finding a bug in my food!!!) this evening I feel it is necessary to warn others about this place! Last night I placed a delivery order but as it was a decent amount of food for my family I had some leftovers, one of them being an (unopened by me until tonight!!!) small bowl of wonton soup that is sold for around $2. Earlier this evening I was eating it for dinner and got about halfway through when I saw a small green and black bug with wings floating around in the broth and it was obviously dead and soggy from being in there for who knows how long.. After some thought (and desperately resisting the urge to puke up what I had already ingested) I decided to call Jin Jins to at least let them know that there was a bug in their food.. however I was treated very rudely and as if I was lying about it.. if I was going to be one of those people who make up finding stuff in their food for refunds or something then you better believe I wouldn't have said it was in a TWO DOLLAR BOWL OF SOUP. The lady insisted I bring the soup back to their store to see proof, but at almost 6 months pregnant with two other young children I told her that I was not driving up there over a bowl of soup but they most certainly have lost at least one household's business & I will leave it up to whoever reads this to make the decision for themselves! There are plenty of other mediocre chinese restaurants in this area though and definitely other places that I have never found bugs in their products or been treated so...

i called to order food delivered and after a little over an hour i called jin jin to see whats taking so long. The person i talked to said they got very busy and my food would be fresh. About 5 min after my food arrived. To my dissapointment the food was cold and soggy, so i called jin jins just to let them know that next time if they were busy to let me know so i at least have the option to not wait an hour for my food. The lady just caught an attitude and said they would pick the food up. She didnt try to make the situation any better, all she said was, "you dont like it, we will pick it up." so i asked to talk to a manager and the owner got on the phone. he then says the same thing with no apology or any fix for the situation, i then asked how long it would take for my money to get back on my card and he said however long it takes. He then proceeded to tell me not to call again and hung up on me. All i was trying to do was give the business constructive criticism to help any future problems and instead they were absolutley rude and...

I ordered the shrimp mei fun and the dish calls for eggs, inch sliced chives, and NO soy sauce. customers should know that they are not ordering white noodles or eggs or fully sliced chived. i called to complain and i was not put on the phone with the manager. i am accustomed to real Chinese food from a five star restaurant not this garbage. i also used to work in a five star Japanese steak house and i can guarantee you nothing was EVER this salty. if i knew i was going to wait 45 minutes for a bowl filled with enough sodium to coat my stomach in salt in 4 bites i would have just said forget it and made something healthier or more traditional myself. my friends tried to tell me the food would not be up to par but i didnt listen. this trash is for the dogs. learned my lesson. thank you jin jins for terrible food and terrible...