The Compound: Papi's Pizza & Brixton BBQ — Restaurant in Fort Wayne

I just recently had an event catered by Papis at The Embassy. Something I was really looking forward to, finding out they were a certified vendor for the embassy. My now husband and I met at pizza hut. Pizza is actually a really big significance to our relationship. The day of our event there were no heating kits that we paid for to keep the pizza warm. I was lied to the day of the wedding and told they were in the back. The day after the wedding our quote was edited for "missed heating kits." Only taking away 50 dollars when everything was cold. Not a single slice warm. We would have been better off ordering pizza for delivery at the exact time we need it, being warmer. Or if someone let me know I could have had an aunt grab her own buffet heating kits for me. My question is do you have heating kits? If so why did no one go grab them knowing they were forgeten, your location new and old in the same city. If you dont have them, why are you listed as a cater for the embassy? What happened last sunday was honestly embarrassing for how long I myself have been in the wedding industry and how much we both know about pizza. No one has reached out to apologize. The main phone line isn't available because your location is moving and honestly I tried really hard not to write review until I spoke to someone. Ill also will be reaching out to the embassy because if they are going to limit people options for caters they should 100% have caters who have the ability to keep food warm....

It really pains me to write this review. My hope is that they smarten up and this doesn't happen to anyone else. I ordered a large cheese for pick up . When I got home, opened the box , discovered a pizza covered with black burnt bubbles. Now I like a pizza with little char but these were acrid tasting badly burnt bubbles and black areas throughout the pizza. I wasnt driving the half hour back there so we cut off half the pizza and ate the edible parts. My problem is there is no way someone didn't see this. They had to, then they put it in a box and gave it to me anyway. I should of taken pics. You pulled one over on me, good for you, but unfortunately that's the last time I get a pizza from you. Paying to park is bad enough, asking for tips at time of payment, then handing me a badly burnt pizza. Not cool guys, not cool Follow up: Email you provided came back saying you are out...

My daughter got the Buffalo wings and a side of ranch. She said the sauce wasn't Buffalo at all but more just hot sauce. The ranch tasted more like French onion dip and was super thick. When I told the associate about it, they said they thought the recipe called for an awful lot onion powder, so there's that. My daughter could hardly finish her food. I got the slice of cheese pizza and the ceasar side salad. They were both just ok. My ceasar dressing was just as thick as my daughter's ranch. They were more like dips than dressings. We also got cheese garlic bread with marina for dipping. The marinara was so spicy we didn't even eat it. The garlic bread was ok as well. I think I dropped $40 for all of it, which seemed steep for the two of us. The garlic bread alone was $9.99. I had really high hopes, but unfortunately don't think...