Edit: I came back here again next Saturday (Jan 27, 2024) just to give another chance. It is a totally different experience, great coffee, exceptional barista. Maybe you want to check who was working on my first visit. I donât know why I had a poor experience here. I went to Austin location before and was quite happy with it. So our first choice of coffee after moving to FW was here.
My friend and went there last Sunday (Jan 21, 2024) at noon. When we arrived, all seats are taken which is fine, we walked to the counter and looked around for seats and what to order. The barista first sentenceâs to us was âAll seats are takenâ, then she turn away. We werenât sure at that point if we will be kicked out? However we agreed that we just order the drink and stood at bar and ordered. Before we got the drink, someone left. We order one cortado with oat milk and one hot latte with whole milk.
Another huge draw, coffee were poorly brew. Coffee were both over extracted. My friend said that âoh, no latte artâ, it was just just foam of milk. We werenât expecting swan or competition level latte art but the fact that barista put milk in foam like this shows the poor skill of brewing.
I am not sure I will go back againâŚ
There are may empty space, the shop could use the space to put more seats/tables. The bar could have added some...
   Read moreMixed experience â great vibe, but the service and coffee fell flat
I stopped by Flat Track Coffee in Fort Worth drawn in by the aestheticâand Iâll admit, the atmosphere is really well done. It has a stylish, minimal vibe thatâs perfect for hanging out or getting a little work done.
Unfortunately, the customer service left a lot to be desired. The barista/cashier seemed disinterested and gave off a noticeably negative energy. A simple smile or friendly greeting wouldâve gone a long wayâitâs something you expect at any coffee shop, especially one with such a welcoming space.
The coffee was okay, but nothing memorable. With such a strong brand and vibe, I expected the drinks to be more dialed in. Same goes for the foodâpretty underwhelming overall.
Rating breakdown:
âď¸ Atmosphere: 4/5 â stylish and comfortable
âď¸ Food & Drink: 2/5 â average coffee
âď¸ Service: 1/5 â not friendly or welcoming
Flat Track has potential, but thereâs room for improvement in the service and coffee quality to match the space...
   Read moreBeen going here for quite a while and I always love the drinks, but I was disappointed today. One of the baristas made a drink for a customer that was sitting next door. He walked the glass out but came back a few minutes later with the glass and stated that the customerâs drink was supposed to be hot and not iced. The other barista said it was ok and that they would just use the drink for mine instead. I thought it was very strange they wouldnât make a fresh one especially after walking it outside to a different customer. They proceeded to dump the drink into a to go cup and then add the ingredients for my drink. I was disappointed how the drink tasted especially since it included honey which does not dissolve in an iced drink⌠Hope this doesnât happen to...
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