I went into this place on 3/14/2025, the guy charged me $8.99+tax for the lunch portion. I was taken aback and even asked are you sure it includes a drink, he stated that it did.
I went there on Sunday 3/16, by the way… I tried to call and place an order before 3pm, it stated that a voice mailbox had not been set up. I finally got thru to the restaurant & the lady stated that I can just place the order when I arrive and get the lunch prices. I arrived at abt 3.05pm and ordered. The lady reckoned the lunch meals were $9,99 they do not have any lunch at $8.99, when I pointed out to her that they have a board right now outside showing $8.99 she replies that she will give it to me at that price, then said that it did not include a drink. Her excuse also was that the paper menu wasn’t correct? For the record the cash register rings it up at $8.99 without manipulating any price.
Prices have increased. If the price has increased and you have not updated ur paper menu then update it by pen, don’t tell the customer when they are in restaurant and ready to pay or order. I stated - you might want to go outside and see what you have on the board (it’s says with salad & a drink), I cannot make this stuff up, gosh. The register doesn’t give me a receipt even though I hit “text,” to receive my receipt that way. I asked for a receipt- fine, she does a reprint. My receipt prints showing 4.18pm, kids meal says $6.00 in the menu, she charged me $7.00. They threw ranch dressing all over the salad instead of putting it in a cup on the side. I asked the lady if she was the owner, she stated she wasn’t. As I’m about to leave I asked the young girl for utensils… I ordered 3 meals but she gives me two sets, what is up with these people,,, who raised or trained them. I asked for another set. Where is the guy who served me on Friday? Clearly this grown lady doesn’t know what she is doing!! The portion of food was also way less food…
Then last night my stomach is hurting almost as they they put something in my food…it the ranch dressed had been sitting out in the warm restaurant… As I left I took a picture again of the board outside. I will NEvER go back to this place, NEVER. Food on Friday was great but on Sunday they have some people working there who do not know what the HEK they...
Read moreYesterday (11/29/2020) I ordered an XL pizza right before closing time. I live right across the street from the Joe’s Pizza. Needless to say the pizza was not the normal great quality my family usually receives from Joe’s Pizza. It didn’t have extra cheese on it. It was beyond greasy and it was undercooked. After I got off from work, I called them and let them know the issues I had with the pizza and let them know that I still have the pizza. The young lady that answered the phone said, “There’s nothing we can do, we don’t do anything about that, there’s no manager here, the store owner isn’t here, and if I call him (Rick), he’s not going to answer anyway, so nothing will be done”. I reinsured her, again, that I still have the pizza and can return it. She said, “We’re not going to do anything about that, you should have brought it back yesterday (after I had already informed her they were closed), nothing will be done, nothing we can do and don’t want to upset the owner sooooo....”. After that I said okay and got off the phone. I called the Joe’s pizza on Saginaw and spoke to the manager there and let him know the situation so he could tell me what would normally happen in a situation like this. He said, “I’m sorry that’s happening to you, she’s not being truthful and they should have replaced the pizza. You should call and ask to speak to Rick and he will help you and clear it up”. I called back to speak to Rick again and of course a young man answered and said no one is here, only regular workers. I have done business with Joe’s pizza on a weekly to monthly basis for two years now. I am sad to say that I won’t be doing business with them anymore. Not that any of this matters because I’m sure one customer lost won’t make or break Joe’s Pizza. It’s just the simple fact that if you mess up at least fix it. Especially if a customer still has what you messed up. So now I’m out of my money for the pizza, the nice tip I left, and I’m out of a pizza. Make sure your order is right before you leave. Especially if you order during closing...
Read moreMy girlfriend and I took my son here after getting his haircut in the same strip mall and let me tell you, DO NOT EAT HERE!!!
I made the mistake of thinking that it was the same as BIG JOE'S and it definitely IS NOT. The place was completely empty with the exception of us and there's a good reason for that.
The service was horrid. There were two teenage girls working the floor. We waited to order, we then waited for our drinks... and waited... and waited. I had to get out of my seat to go get my own drink but was stopped short of the dispenser when one of the two girls finally stopped chatting with the other one to ask me what I wanted.
The pizza tasted awful! It apparently had been sitting for a while. I would've been happier with a frozen pizza from the store.
Then... the two girls decided to clean RIGHT BY US. (remember, we were the ONLY people in the restaurant (title used loosely). One swept (kicking up dust) and the other wiped the table down but at the same time they were gossiping about something, giggling and one was showing the other something on her cell.
We sat with empty glasses a second time for quite a while even though they were cleaning the next stall.
Then a family came in to eat that apparently knew the girls, they immediately had their order taken. One of the girls leaned over the booth, the other sat with them and they conversed. I got tired of waiting for a third time for a refill so again, stopped eating, got up and went to fill my own damn glass.
We decided enough was enough, left our uneaten food and left.
WE WILL NEVER EAT HERE AGAIN AND MAKE SURE TO TELL EVERYONE HOW ABSOLUTELY CRAPPY THIS PLACE IS!!
DO NOT EAT HERE!
Frankly, I don't understand the reviewers that state the food was good. Puzzling!
And the dude that says that it was as good as pizza in NY, W H A T !!!!!
If you TRULY want some good Italian, go to BIG JOE'S (I think like 4 or 5 locations) or there's a little place by my house called Niki's Italian Bistro off Rufe Snow/N. Tarrant Hwy next...
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